Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

December 6, 2019

Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy.

Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).

Bleuet
United States
About 2 years using the app
July 16, 2021

Lorraine was super helpful with all of my questions! I appreciated all her follow up and was able to get my issue resolved in a timely manner.

Wilde Brands
United States
About 1 month using the app
ReferralCandy replied July 20, 2021

Thank you very much for the awesome review, I am glad I was able to help! - Lorraine G.

November 13, 2015

Good app, we don't use it a lot anymore but when we were it was great.

Lstn
United States
About 2 years using the app
May 18, 2020

Benz is fantastic, the level of customer support is like no other. She's helped me so much and at crazy times of the day. Can't have wished for anyone more helpful. Helped me with a few tech glitches to make it all work seamlessly. Huge thanks Benz!!

15th Degree
United Kingdom
About 1 month using the app
Edited February 26, 2021

Derek was hugely helpful for the set up process. I am now trying the app and hope it will get me some referals.

Mira Lavandier
France
About 1 month using the app
March 19, 2020

The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.

Fire Cider
United States
About 2 years using the app
July 16, 2019

Derek was fantastic! Super service - thanks soo much. Responded quickly and help me set up our referral program quickly. Really appreciate your help Derek!!

Mobley
United States
About 1 month using the app
December 16, 2021

Great support from Jon! Only thing i wish was better was the ability to pay invoices manually so we can control payments.

Monogram
Canada
About 2 years using the app
ReferralCandy replied December 21, 2021

Thanks for the feedback! If you have any concerns, just let us know. - Jon

March 19, 2019

Tippy helped us out and was amazing! The app seems pretty fluid/seamless and works great. Can't wait to see our referral program explode as we further develop our marketplace! Thanks Tippy!

YourTechie
United States
About 1 month using the app
October 9, 2020

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Everviolet
United States
About 2 years using the app