Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

April 12, 2019

I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.

The Lip Bar
United States
9 days using the app
September 22, 2020

Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!

Venessa Arizaga
United States
9 days using the app
January 28, 2021

It is a pleasure to use this tool - and especially great customer support, always super fast & helpful!

GetSteps
Germany
9 days using the app
October 6, 2022

Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!

Grow Young Shop
United States
9 days using the app
ReferralCandy replied October 26, 2022

Happy to know that you liked our services. Looking forward to an awesome performance of your referral program. - Jon

October 25, 2019

Just installed the application .Yet to test its practicality however I go a Quick live support .Thanks Jon

Brandat Outlet LLC
United Arab Emirates
9 days using the app
February 16, 2023

Jon from Customer Service at ReferralCandy is an absolute delight! He was responsive and knowledgeable and went above and beyond to help me with my issue. Highly recommend him for all your customer service needs!

Hananack's Corner
Israel
8 days using the app
ReferralCandy replied February 17, 2023

I'm delighted to see your review! I had fun chatting with you! Reach out any time you need assistance!

May 18, 2021

Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you

Koy Clothing
United Kingdom
5 months using the app
ReferralCandy replied May 20, 2021

Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.

July 8, 2022

I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.

The Roasterie
United States
8 days using the app
ReferralCandy replied July 12, 2022

We are here anytime you need help! Thanks for this great feedback.
-Jon

October 29, 2020

Tomas at ReferralCandy did a great job explaining the capabilities of the app with me, late into the night. It's much appreciated!

NeuroReserve Inc.
United States
8 days using the app
June 5, 2018

Very easy to use and intuitive. Awesome customer support!

Catchboxus
United States
8 days using the app