Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

September 13, 2018

I just downloaded Referralcandy and my experience has been amazing. I worked with Tippy to setup my account, and understand how the referral campaigns work. I'm much more confident with the app, and I know that I can reach out and get help when I need it. Thank you so much!

wolvestuff
United Kingdom
7 days using the app
Edited August 3, 2021

Really helpful and quick support from Dwight! The app for the cost is great and just what we were looking for to test referrals.

Carfume™️ UK
United Kingdom
7 days using the app
ReferralCandy replied August 4, 2021

Thank you for your kind words. Dwight will be delighted to hear it! - Bryan B.

May 21, 2021

I spent roughly 45 minutes on a zoom call with Derek, who walked me through all set-up and functionality. He was very knowledgable about Referral Candy and how to set it up. I found his support to be very valuable. Thanks Derek

Jepsen Produce
United States
7 days using the app
ReferralCandy replied May 24, 2021

Thanks for your kind review! Derek will be delighted to know! -Bryan B.

April 5, 2022

Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.

Max Effort Muscle
United States
7 days using the app
ReferralCandy replied June 1, 2022

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Katherine

Edited March 14, 2018

Spoke with Tippy, explained it all well! Customer service is on point;)

Aurum Brothers
Netherlands
7 days using the app
July 10, 2020

Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).

Fleur Marché
United States
5 months using the app
July 6, 2018

Easy to implement and, most importantly, super quick, helpful and amazing customer support!

Type A Deoderants
United States
7 days using the app
November 16, 2020

I like the ease and automation of this app. Customer service is fast and efficient and Jon is v friendly and helpful!

BOTANYCL
United Kingdom
7 days using the app
Edited January 14, 2019

We had some issues with a person referring themself, but after talking with Tippy we were able to resolve the issue. Still unsure if this app is right for us, but customer service is good.

SASKIA
United States
5 months using the app
Edited April 15, 2020

Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas!

Just spoke to Karen and she was delightfully helpful as well.

Sancho & Lola's Closet
United States
7 days using the app