Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

August 15, 2018

One thing I am looking for when trying these kind of services is customer support and this one didn't dissapoint me at all, on contrary. I had some problems with the site and Karen helped me out in 10-15 minutes on what with Refersion app took 2 days and still wasn't very clear. This is what made me go with ReferralCandy. They have done an amazing job so far.

Grindr Shoes
United States
10 days using the app
January 31, 2022

The APP has been working great for our store. Also their customer service has been great whenever we had an issue.

FMF Racing
United States
6 months using the app
ReferralCandy replied February 1, 2022

Thank you so much for the review! - Jon

Edited January 5, 2023

Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet.
Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.

Joie Designs
Canada
6 months using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Let us know if you need assistance! - Katherine

November 21, 2022

Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes

Don Pablo Coffee
United States
6 months using the app
ReferralCandy replied December 12, 2022

Thank you for review and the suggestion! We appreciate it!

December 10, 2020

The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!

smartass
New Zealand
9 days using the app
February 17, 2021

Derek Benito helped us with our onboarding and he was extremely helpful! Referral Candy is a great solution and exactly what we were looking for!

Hairbrella
United States
9 days using the app
August 9, 2019

Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!

Planet Protein, Inc.
United States
9 days using the app
February 25, 2020

I don't usually leave reviews but Lorraine was outstanding. She was competent and knew the answers to pretty much every question I threw at her. Very patient too. Amazing support.

Mvmar
United States
9 days using the app
April 12, 2019

I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.

The Lip Bar
United States
9 days using the app
September 23, 2020

Lorraine from RC has been very helpful in transferring our account from one store platform to another.

BelleDerm SkinCare
United States
6 months using the app