Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

May 21, 2021

I spent roughly 45 minutes on a zoom call with Derek, who walked me through all set-up and functionality. He was very knowledgable about Referral Candy and how to set it up. I found his support to be very valuable. Thanks Derek

Jepsen Produce
United States
7 days using the app
ReferralCandy replied May 24, 2021

Thanks for your kind review! Derek will be delighted to know! -Bryan B.

April 13, 2023

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

ANOESES
United States
5 months using the app
ReferralCandy replied April 13, 2023

Thanks for the review! Just let me know if you need assistance! - jC

November 18, 2021

Great App and even greater Support! Mardie & Jelson were super helpful in getting us up & running. A lot of flexibility, a lot of customization possible and even multilanguage support.

ecosia-test
Germany
7 days using the app
ReferralCandy replied November 18, 2021

Thank you for five stars! Reach out any time! - Derek

April 5, 2022

Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.

Max Effort Muscle
United States
7 days using the app
ReferralCandy replied June 1, 2022

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Katherine

Edited March 14, 2018

Spoke with Tippy, explained it all well! Customer service is on point;)

Aurum Brothers
Netherlands
7 days using the app
July 10, 2020

Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).

Fleur Marché
United States
5 months using the app
July 6, 2018

Easy to implement and, most importantly, super quick, helpful and amazing customer support!

Type A Deoderants
United States
7 days using the app
November 16, 2020

I like the ease and automation of this app. Customer service is fast and efficient and Jon is v friendly and helpful!

BOTANYCL
United Kingdom
7 days using the app
Edited January 14, 2019

We had some issues with a person referring themself, but after talking with Tippy we were able to resolve the issue. Still unsure if this app is right for us, but customer service is good.

SASKIA
United States
5 months using the app
Edited April 15, 2020

Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas!

Just spoke to Karen and she was delightfully helpful as well.

Sancho & Lola's Closet
United States
7 days using the app