Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

October 17, 2018

I have added this add with the plans on using it for customers as well as an affiliate program. The assistance from referral candy was fantastic, quick and they've helped me with all my questions. excited to get it up and running.

Lunchbox Pals
Australia
7 months using the app
Edited February 6, 2020

I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.

**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.

ADK Purveyors LLC
United States
11 months using the app
ReferralCandy replied May 13, 2021

Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!

February 27, 2019

Great customer service from Tippy! Fast to respond to my questions and then even called to follow up to make sure everything was running smoothly. 4* because we are just starting to use the app.

Pair Eyewear
United States
7 months using the app
June 11, 2021

Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!

Baffin - Born in the North '79
Canada
10 days using the app
ReferralCandy replied June 17, 2021

Glad I could help - reach out any time if you need anything. - Derek B.

Edited July 18, 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The Hyperspace Lighting Company
United States
10 months using the app
ReferralCandy replied June 9, 2023

Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine

July 23, 2020

This plugin is great, and when I encountered difficulties, I got Tomas’s patient help, thank you very much

RELX-IDN
Indonesia
10 days using the app
January 26, 2022

I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.

Warehoos-Staging
Canada
10 days using the app
ReferralCandy replied January 26, 2022

Thanks so much for the review! Feel free to reach out - Lorraine

Edited November 30, 2020

Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!

EatSens.com
Germany
7 months using the app
November 25, 2022

Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had

Volley Tequila Seltzer
United States
10 days using the app
ReferralCandy replied December 6, 2022

You are very welcome, and thanks also for your feedback. :)
- Jon

January 9, 2023

I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!

espressOh_
Italy
10 days using the app
ReferralCandy replied January 18, 2023

Thank you for your kind words! Let us know whenever you need assistance! - JC