Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

November 5, 2019

Big ups to Derek. he helped me a lot for my question. The app didn't allow me to change the layout of the embedded sign up page but i am really happy with the custom service.

Beddyly
Canada
8 months using the app
ReferralCandy replied May 13, 2021

NB: this review is from 2019, about a previous version of ReferralCandy

We're glad Derek was able to help - he can also walk you through customizing your Embedded Sign Up Page like you want. Please contact us so we can give you a call and show you how. Thank you for your review, we’re glad you’re happy with our support. -- Bryan B.

January 10, 2019

Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!

PyramidWiFi.com
United Kingdom
8 days using the app
January 28, 2021

Mardie was so helpful in getting me to fully understand how this product works and how to install it. She was patient and professional.

MIGA Swimwear
United States
8 days using the app
May 23, 2019

Customer Service via this app was great. Karen helped me. I had a ton of questions and she was able to answer all. The app itself may not be right for us, but was fairly easy to set up.

Bravado Designs Europe
Canada
5 months using the app
May 14, 2021

Jon is super helpful and answered all of my questions. Tried so many different referral apps, this one is definetely my favorite

LuluCartoons
United States
8 days using the app
ReferralCandy replied May 20, 2021

Glad to know Jon was able to help get everything sorted. Thank you for the review! -- Bryan B.

January 23, 2022

Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!

Portable Spas
New Zealand
8 days using the app
ReferralCandy replied January 23, 2022

We're glad Caye was able to help! - Tom

January 28, 2022

Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.

Canvas Pup Portraits
Canada
8 days using the app
ReferralCandy replied January 28, 2022

Thanks so much for the review! Feel free to reach out if you have other questions - Jelson

October 2, 2023

Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.

Akesi Wellness
Singapore
8 days using the app
ReferralCandy replied October 4, 2023

Thank you so much and hope I was able to answer all your concerns. As always, feel free to reach out when you need assistance. :)
- JC

January 19, 2022

Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!

Lykke Kaffegårdar
Sweden
5 months using the app
ReferralCandy replied January 23, 2022

Thanks so much! Glad I could help. — Val

November 24, 2020

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Boom Shankar
Australia
5 months using the app