Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

May 29, 2018

Love the live chat feature for customer service! So quick and efficient! Tippy was great and I'm happy to know I can reach out in the future with questions.

Goldilocks Wraps
Canada
18 days using the app
September 27, 2018

This app is quite simple to use. Tomas guided me well through my 1st referral campaign. It got created within minutes. I like how easy it is to promote the campaign through ReferralCandy as it partners with Facebook, Mailchimp. So, everything is just a click away!

cocomo.in
India
18 days using the app
January 7, 2021

The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.

Perifit (France)
France
17 days using the app
August 2, 2018

This app is great, and super easy to install and configure. Live chat customer service is top notch. Highly recommend for anyone wanting to start a referral program for their business!

Candicoco
United States
17 days using the app
June 12, 2020

Great service and works smoothly. Karen from the support team really helped me fix a bunch of stuff that I was missing to change my emails from English to Spanish. Thank you Karen!

TryMindful
Colombia
17 days using the app
September 10, 2018

Tippy was really helpful in helping me navigating Referral Candy. He really went the extra mile to provide personalised customer support. Thanks for your help! 5 stars to Tippy!

Luckyface
United Kingdom
16 days using the app
July 26, 2020

One week in, so far it seems to be the best option for the cost.

Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable.

Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.

Farm Hounds
United States
16 days using the app
November 6, 2019

Great help from Jon! Super nice guy and very helpful!
The app is nice and easy enough to implement. Cool!

ilmioviaggioanewyork
United States
16 days using the app
January 25, 2021

I only just downloaded this app so cannot comment too much on it, however the customer service I received from Tom today was impeccable. Answered all my questions very promptly!

The Original Organic Company
Australia
16 days using the app
May 14, 2020

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

Biomel - Love Your Gut
United Kingdom
16 days using the app