Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

June 12, 2020

Great service and works smoothly. Karen from the support team really helped me fix a bunch of stuff that I was missing to change my emails from English to Spanish. Thank you Karen!

TryMindful
Colombia
17 days using the app
September 10, 2018

Tippy was really helpful in helping me navigating Referral Candy. He really went the extra mile to provide personalised customer support. Thanks for your help! 5 stars to Tippy!

Luckyface
United Kingdom
16 days using the app
July 26, 2020

One week in, so far it seems to be the best option for the cost.

Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable.

Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.

Farm Hounds
United States
16 days using the app
November 6, 2019

Great help from Jon! Super nice guy and very helpful!
The app is nice and easy enough to implement. Cool!

ilmioviaggioanewyork
United States
16 days using the app
January 25, 2021

I only just downloaded this app so cannot comment too much on it, however the customer service I received from Tom today was impeccable. Answered all my questions very promptly!

The Original Organic Company
Australia
16 days using the app
May 14, 2020

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

Biomel - Love Your Gut
United Kingdom
16 days using the app
August 19, 2019

I had some questions about customizing elements of the app and Tippy was very helpful. The time difference between us had him online with me at 3 am his time to accommodate my schedule. The app is wonderful, but the customer service is even better.

Savor Fresh Group
United States
16 days using the app
May 7, 2020

Derek B. from Referral Candy was a complete lifesaver. He just transformed my experience of the site / the app. He was patient, thoughtful, diligent, and spent hours (4+ hours and counting) and helping me make sure that everything was just right. It's customer service like this that makes me excited to use the app and learn more. Through his help and expertise, he has helped us create a program of which we can be so proud.

thememorybanks.com
United States
16 days using the app
October 2, 2020

Derek! Is the best online customer service is very professional This is the best customer service.Derek! Is the best online customer service is very professional This is the best customer service.

Qiewa
United States
16 days using the app
November 5, 2018

Love the App and LOVE the customer service. Karen helped me figure everything out. ِAnd know Im ready to get rolling on growing my business and my referrals. Thanks again.

Pukka Socks
United States
15 days using the app