Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

October 31, 2019

Derek quickly responded to our email and was very helpful in setting up Referral Candy properly and connecting it with ReCharge. Great experience so far.

NOLEO
United States
3 days using the app
July 30, 2018

Hi, Tippy was awesome to help with my needs. Great customer support, he answered all questions quickly. Would highly recommend.

Lucyd Store
United States
3 days using the app
Edited December 30, 2020

Derek was very helpful in getting me all set up, he walked me through the whole process. Love the app so far, would definitely recommend. Mardie was also extremely helpful and patient helping me to get the code snippet installed in the right place!

Fabzy
Canada
3 days using the app
March 13, 2020

I just started using referral candy and I can't say enough good about the level of customer service that I have received starting out. Thank you Tippy!

PYE
United States
3 days using the app
June 22, 2018

So far so great, program is very neat overall and the dashboard is nice and easy to use. Also have great support.

Stranded Apparel
United States
3 days using the app
July 15, 2020

Good Experience! The customer support responded fast. Problem solved without any frustration. Great App and team.

666 TRADING
United States
3 days using the app
September 23, 2021

I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!

LIFFT
Japan
About 2 months using the app
May 12, 2020

I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!

Tool Crate
Canada
3 days using the app
October 5, 2022

i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance

novacosmetics
Italy
2 days using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! I appreciate the review. - Jon

April 26, 2019

It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull!
As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.

La Cabra Coffee Roasters
Denmark
2 months using the app
ReferralCandy replied May 13, 2021

NB: this review is from 2019, about a previous version of ReferralCandy

Thanks for the review! We made sure to let Benz, Tomas, and Tippy know and it made their day! Yes, even though ReferralCandy and ReCharge teamed up to provide a solution that is intuitive and seamless, there are instances when it can get tricky. I'm glad we were able to help, and please reach out if there is anything else. - Jaime R.