Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 7, 2019

This review is about the Customer Service, not about the app itself. Needed support to change billing information. Response was quick and accurate. Jon D. was the contact. Super nice. Even followed up a few days later to make sure my issues were solved.

alio
United States
Over 2 years using the app
Edited March 21, 2019

Great functionality and automation. Basically runs your referral program on autopilot so you hardly have to think about it! (even though you should still try to optimize it and tweak it). When I need help, the Jon is lightning fast at responding and resolving issues. I highly recommend this app.

Discount Cap And Gown
United States
Over 2 years using the app
September 4, 2019

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

ADAY
United States
Over 2 years using the app
April 15, 2019

Relatively easy to set-up, good functionality and great support who get back to you quickly - particularly from Tomas!

Beauty Food
Australia
Over 2 years using the app
September 16, 2020

Lorraine was helpful and quick to respond. This app is easy to use and it's easy to get started quickly!

Keto and Company
United States
Over 2 years using the app
December 11, 2018

Trying to get the referral candy working through additional 3rd party within Shopify as well, provided me with some challenges and unexpected output or happening. The referral candy support team was fantastic though, very professional and may I say patient to guide me through. So great thanks to Samantha, Thomas and ultimately Derek who pointed out at me that it was just working find and where I had to look for it.
The Strength of any APP is not just in the power it can do, but equally so in the Power of the Support team and the Professional organization behind it. Samantha, Thomas, Derek and all the rest of your support team. Thank YOU!

FreshFreeCoffee
United States
Over 2 years using the app
January 15, 2019

A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas

BARB
OFFICE MANAGER

Rohr Remedy
Australia
Over 2 years using the app
May 10, 2024

Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.

Kavall SE
Sweden
18 days using the app
ReferralCandy replied May 13, 2024

That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene

July 6, 2022

Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!

Bluelow
Spain
Over 2 years using the app
ReferralCandy replied July 12, 2022

It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help.
- Jon

April 24, 2018

Great customer service, thanks Karen!

Alanaathletica
United States
Over 2 years using the app