Referral Candy & Affiliate , 2,132 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
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Very attentive and overall great support. Thanks!
Great support and easy to use app
AMAZING !! Powerful app well developed ! Since my pre purchase questions to the live app assistance, Support team is a 20/10. Fast, super pro and skilled, they made the whole Referral Candy experience FANTASTIC. Tomas, Lorraine, Benz, Raul and more, THANK YOU !!
Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!
Happy to be of service! Feel free to reach out! - Lorraine
The support is awesome! I got help from Tippy who was quick to respond, polite, and followed up with me to ensure I got what I needed. Tippy was thorough and helped resolve my issue even though it required quite a bit of time and digging. Thanks again Tippy!!
I used this about a year ago and while it worked the default client-side UX wasn't great.
Anyway - another year, and its a much better product. We've had plenty of referred sales and that's even with turning the email options off.
Derek was a great help on multiple occasions and with his guideness, we resolved all our issues in no time at all!
Thank you!
needed help changing some text before launching our referral campaign. the customer service sent me a few quick screen shots and helped resolve my problem in less than 5 minutes.
We've never done referrals and would like to see how we might be able to test out different programs.
Derek on the customer support team was *ultra helpful* getting me up to speed on what our options are and how Referral Candy works as you adjust the program — e.g. what do past customers see when the referral program is changed from dollar to percentage discount?
Can't wait to give it a shot and see what happens!
Hi,
I had Ferry help with me my queries about ReferralCandy and he was excellent, a really good help. I have called 3x and each time spoken with Ferry, I have actually requested to have him help me.
Very happy with the customer service!! Would recommend!
Great job Ferry!!