Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for boosting sales with minimal maintenance and offering a responsive customer support team. The app features a live chat for immediate assistance and supports multiple languages, though some merchants desire more language options. It's recommended for those looking to turn their customers into advocates.

July 1, 2021

L'application mérite d'être connue. Néanmoins, elle doit être significativement améliorée. L'ergonomie initiale n'est pas du tout engageante. Le support est en l'occurrence très efficace et vous aide à construire des programmes de fidélité de qualité.

Cucu & Lolotte
France
Over 1 year using the app
ReferralCandy replied July 2, 2021

I have shared your feedback with our team. Thank you very much for leaving us a great review! - Derek

June 17, 2020

Perfect and a lot of features. Must have a for your store and success. It helped with new business and client

Geoffrey The Butler
Canada
Over 1 year using the app
December 30, 2020

Dwight was so helpful, i consult him for help on my referral candy which as been giving me issue for a long time and he solved it in a jiffy, Thanks so much

UpGreatLife
Germany
Over 1 year using the app
October 19, 2016

Great customer service! Thank you Benz

Lemon Lemon
Germany
Over 1 year using the app
June 20, 2019

Haven't gone live yet, but Karen was an absolute superstar helping me get everything in working order.. alway the most important part of any app... getting to know how to us it quickly!

loffi.cc
United Kingdom
Over 1 year using the app
July 20, 2017

I just got off the phone with a support rep named Karen and am literally switching my referral program from another one (ALMOST) solely based on the level of support. These referral programs are a little intimidating to get setup, as you want to make sure everything is good before going after affiliates, and Karen went over and beyond to explain and walk me through how everything would work. Had it not been for the call, I probably would have just played it safe and stayed with my existing service because I didn't want to have to "figure out" how to set everything up again. 5-Stars! Definitely looking forward to getting into the service and seeing the benefits!

Soulsticeshop
United States
Over 1 year using the app
December 16, 2016

Great app and amazing support !! Really

Feed Smartfood
France
Over 1 year using the app
February 9, 2021

Loraine was very helpful to helping me understand how to explain and monitor the use of referral candy with my customers!

Blender Bombs
United States
Over 1 year using the app
January 14, 2021

I had an inquiry on how the cash payouts worked and Mardie explained everything thoroughly. Great customer service!

EarPeace
United States
Over 1 year using the app
July 6, 2021

Lorraine was excellent in helping me with the installation process of this app. Great customer service. Thanks!

Konsyl Store
United States
Over 1 year using the app
ReferralCandy replied July 14, 2021

Awesome, thank you. We'll let Lorraine know! - Darren F.