Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

May 31, 2022

Great app, and excellent support service, especially from Lorraine who responded very quickly and kindly to our support request.

Cereal Killer UK
United Kingdom
10 months using the app
ReferralCandy replied May 31, 2022

Thanks for the review! We're looking forward on the success of your referral campaign. :)
- Lorraine

February 3, 2020

I had Derek help me serial times. Customer services are good. I got a bit confused by the function. Hope the program will work well.

PlayTable Order Online
United States
10 months using the app
April 28, 2022

Great and prompt customer service from Jon in setting up our program - looking forward to getting this live

PORE FAVOR UK
United Kingdom
10 months using the app
ReferralCandy replied June 1, 2022

Thanks for the review! Don't hesitate to let us know if you need assistance! - Jon

August 23, 2020

Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!

Soundbrenner
United States
10 months using the app
May 14, 2020

Great support by Derek!

Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert.

-Raine/Sweden

Cellexir
Sweden
10 months using the app
July 8, 2022

I needed help with some Klaviyo features and Jessa from RC support was extremely helpful and quick with her replies. The app itself is easy to set up and to use.

MIRET eco sneakers
Croatia
10 months using the app
ReferralCandy replied July 12, 2022

You did well too during the troubleshooting steps, and thank you for your kind words.
- Jessa

Edited March 30, 2021

I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.

Westward Whiskey
United States
10 months using the app
April 15, 2020

Easy to use and set up, keeps things simple and effective. They also have a good knowledge base on how to get the best out of the app and support is great (thanks Benz)

Northbound Gear
Canada
10 months using the app
December 15, 2020

Karen was super helpful and went above and beyond to make sure that we were introducing content that would drive engagement and that we had resources to be successful. Super happy with my choice of choosing Referral Candy!

Cherry Blossom Intimates
United States
10 months using the app
Edited October 21, 2020

Am in the process of implementing Referral Candy and am so impressed by how helpful the manager (Tippy) I the support team is - super knowledgeable and very patient:) BB Another interaction with the chat team (Jon) - always prompt and friendly answering my questions:)

Iffley Road
United Kingdom
10 months using the app