Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

August 23, 2018

Tippy was really awesome. He helped me locate how to create my own custom heading for our referral program! Great Customer Service!

Platinum By Matilda Jane Clothing
United States
Over 1 year using the app
October 21, 2019

Works great, we get so many referral sales from it and it's all automated so we don't have to do much at all! Super happy and they have good support!

TushBaby
United States
Over 1 year using the app
June 7, 2022

I think it's the best product for doing a subscription referral program on ReCharge. Exactly what I was looking for. The support team is super helpful and responsive. Definitely would recommend it.

STICKII
United States
Over 1 year using the app
ReferralCandy replied June 8, 2022

We're glad to have provided you the best services and customer service. Pleasure is ours. Thanks again for this amazing review. :)
- Jelson

September 9, 2020

We are in the setup process now, but Derek from Customer Success has been a huge help in customizing our assets and creating a better brand experience. Although we haven't implemented the program yet, so far, so good with the support from ReferralCandy

Lord Jones
United States
Over 1 year using the app
Edited August 19, 2020

Great customer service from Lorraine! Referral Candy is easy to use and integrates well with Shopify and other apps.

Greenheart Juice Shop
United States
Over 1 year using the app
November 16, 2020

Derek was super helpful in answering some questions I had about the tool Thank you very much Derek :)

EXALT
United Kingdom
Over 1 year using the app
April 16, 2020

I needed some things done to my account and Karen was able to help me with everything. She also went above and beyond to help me improve some things to make my pages look better.
She was very easy to work with.

CleanEats Seattle
United States
Over 1 year using the app
May 28, 2020

Unfortunately, finally we didn't work with them because we need a very picky process. But Dwight and all the Referral team has done an amazing job. we really hope that they can develop soon the solution that we need so we can start working together.

Rufus Club
Spain
Over 1 year using the app
July 17, 2019

We used this app to attract new customers via our loyal existing customer base. In around 6 weeks it's brought in around £800 in new sales, pretty impressive but I would say the success is down to a strong offer for advocates and referred friends.
Support has also been great, a super fast response on their on-page chat with knowledgable staff (special mention to Karen for answering endless questions).

https://www.kartel.co.uk

Kartel Scotland
United Kingdom
Over 1 year using the app
Edited July 8, 2019

Amazing customer support that is available to live chat and work through issues quickly. System is well designed and comes fully-featured. Not really missing anything. Derek is an amazing rep btw!

Lucy
United States
Over 1 year using the app