Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

November 16, 2020

Derek was super helpful in answering some questions I had about the tool Thank you very much Derek :)

EXALT
United Kingdom
Over 1 year using the app
May 28, 2020

Unfortunately, finally we didn't work with them because we need a very picky process. But Dwight and all the Referral team has done an amazing job. we really hope that they can develop soon the solution that we need so we can start working together.

Rufus Club
Spain
Over 1 year using the app
April 16, 2020

I needed some things done to my account and Karen was able to help me with everything. She also went above and beyond to help me improve some things to make my pages look better.
She was very easy to work with.

CleanEats Seattle
United States
Over 1 year using the app
July 17, 2019

We used this app to attract new customers via our loyal existing customer base. In around 6 weeks it's brought in around £800 in new sales, pretty impressive but I would say the success is down to a strong offer for advocates and referred friends.
Support has also been great, a super fast response on their on-page chat with knowledgable staff (special mention to Karen for answering endless questions).

https://www.kartel.co.uk

Kartel Scotland
United Kingdom
Over 1 year using the app
Edited July 8, 2019

Amazing customer support that is available to live chat and work through issues quickly. System is well designed and comes fully-featured. Not really missing anything. Derek is an amazing rep btw!

Lucy
United States
Over 1 year using the app
November 1, 2021

Had some questions/issues with Referral Candy's integration with S Loyalty. Benz was an amazing help and very patient as she walked me through process step-by-step. Thank you so much again!

FEAST-new-store
Hong Kong SAR
Over 1 year using the app
ReferralCandy replied November 1, 2021

Thanks for your kind review! I'll be sure to let Benz know! - Tom

February 22, 2018

the app works smooth. assistance is quick, intelligent and courteous. well done guys. i hope it makes me a sales push.

Seamstressnew
India
Over 1 year using the app
September 4, 2018

Very reactive and healpful ! Thanks for the good support

Blendmyday
France
Over 1 year using the app
December 11, 2020

We use this app to collect emails from our ecommerce store. Really effective, and Referral Candy has great customer service.

Underdog Games
United States
Over 1 year using the app
Edited February 14, 2019

I spoke with Tippy, and he was very helpful. We are giving this app another try. He is helping us out.

Taspens Organics
United States
Over 1 year using the app