Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

Edited February 14, 2019

I spoke with Tippy, and he was very helpful. We are giving this app another try. He is helping us out.

Taspens Organics
United States
Over 1 year using the app
Edited December 30, 2019

Good features and working well so far! Great customer support! Pretty easy to use! It would be better if it's more customizable. But overall it's a great app!

Nannopad
United States
Over 1 year using the app
January 30, 2020

Great customer service. Thank you Thomas for helping me during the setup of our account after the migration of our website.

Kabuto
France
Over 1 year using the app
September 26, 2019

I've just installed this app, so far so good. I had questions and Karen answered me immediately, super customer service. Very reassuring. Too soon to see how well it works but I'm crossing my fingers.

Quadrostyle
France
Over 1 year using the app
December 14, 2016

Excellent program to quickly get an affiliate or referral program started.

Stanleebox
United States
Over 1 year using the app
February 20, 2020

Our customer success manager Derek was amazing. We had been running a discount based reward campaign that we set up ourselves for a short time and we weren’t seeing great results do to the one-time purchase nature of our products. Derek reached out, offered his help, provided excellent suggestions and diligently walked us through the entire creation of a new cash based rewards campaign, answering tons of questions along the way. We look forward to seeing the result of these changes but either way Derek was great a great help!

KK & Jay Supply Co.
United States
Over 1 year using the app
March 6, 2020

Referral Candy have be a huge help with setting up our referral programs when we launched in a new territory. Tippy personally went out of his way to ensure all my questions and queries were answered. I can't wait to start setting up new programs when we launch in other countries too.

Zone3 USA
United Kingdom
Over 1 year using the app
June 10, 2021

Useful app - the integrations with Shopify are excellent. Also has great customer service, thanks Caye

Edgard & Cooper
Belgium
Over 1 year using the app
ReferralCandy replied June 17, 2021

Really appreciate your kind words. We'll share this with Caye! - Darren

August 29, 2019

I can't say enough good things about Derek at Referral Candy. While relatively hassle-free, the Referral Candy platform isn't wildly easy to navigate as a first timer but Derek was incredibly helpful, going back and forth over e-mail with us for the better part of a week, helping us figure out and fine tune everything. Referral Candy is great, but Derek makes it unbeatable. Thank you for everything!

Flore Anaïs
United States
Over 1 year using the app
March 8, 2021

Very helpful and easy to use. Also the support team is great ! Karen answered quickly and really helped me resolving the problems I encountered so I'm really satisfied !

SCRUNCHIZ
France
Over 1 year using the app