Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and easy setup. They value its effective commission tracking, affiliate management, and detailed performance metrics. The post-purchase affiliate sign-up feature is seen as a key tool for enhancing brand loyalty and sales. Many merchants report business growth after using the app. The customer service, especially chat support, is praised for its responsiveness and helpfulness. The app's customization capabilities and supportive onboarding process are also well-regarded.

September 16, 2016

Overall I think Refersion is effective. The set-up was a little tough for me and don't like the payments are only on PayPal. Any affiliate system is only as good as how much you put into it.

Aquaextremeproducts
United States
Almost 3 years using the app
Edited July 17, 2016

Great App and customer service. Just started using it I would highly recommend this app.

Mindful Luxe
Canada
Almost 3 years using the app
September 13, 2016

Love the fact, that I can pay back something to all the people that help and support my shop.
Christina Wardrobe By Me

Wardrobe By Me
Denmark
Over 2 years using the app
October 14, 2016

We've only begun to use, but the customer service during set-up has been wonderful! Erik was responsive and clear, and did his very best to ensure we got set up smoothly. So far, the dashboard has been easy to use, and the tracking process was relatively easy - syncing to Shopify was seamless and quick.

Lottie Dolls
United Kingdom
Over 2 years using the app
April 15, 2022

The app is a great way to manage affiliates and monitor their results. This allows for more strategic affiliate and influencer partnerships moving forward.

Scarlet & Gold
United States
Over 2 years using the app
August 28, 2020

Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform.

One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.

Healthy Height
United States
Over 2 years using the app
June 1, 2016

It's good but I hope they can show more backlinks so I can track the traffic more :)

Spreepicky
Hong Kong SAR
Over 2 years using the app
March 29, 2016

Great starter app for an affiliate program! Set-up is easy and tracking is effective as needed for a starter site. Could improve with access to a database of people and affiliates. Currently the marketplace is not robust.

Jlabgrabbag
United States
Over 2 years using the app
June 23, 2016

I love it so far. We had a little bit of a hiccup in the beginning, but Brittany was very helpful and timely over the chat help feature. Here's to growing our network!

Grocery Gripps
United States
Over 2 years using the app
March 16, 2022

Refersion is a great option to get starting within an affiliate program, especially if you're doing outreach on your own outside of the platform. It does not have the capabilities to seek out new leads and offer a variety of offers within the marketplace as some other options, but for the price, it's a great building block for brands new the the affiliate space.

FlutterHabit
United States
Over 2 years using the app