Reviews (1,017)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, with staff members like John, Janice, and Andre frequently commended for their responsiveness. The platform is noted for its easy onboarding and setup, enhancing affiliate marketing efforts and increasing sales through effective program management. Its user-friendly interface and seamless Shopify integration make navigation and enhancement of setups straightforward. The app also offers comprehensive affiliate management features, including detailed performance tracking, easy payment setups, and flexible commission structures. Additionally, educational resources such as tutorial videos and FAQs are valued for maximizing the platform's utility.

August 6, 2019

Shakima was great and helped me get through a huge issue with tracking. Thank you so much! Can't imagine another company doing what she did!

Royalty Extracts
United States
Over 2 years using the app
June 17, 2022

Kiera has been so responsive to all of my emails. She is friendly and has been incredibly helpful. Thank you!

mindbodygreen
United States
Over 2 years using the app
May 2, 2014

This app works like a charm and Alex is a fantastic partner - professional, intelligent, and responsive. We're delighted!

Alima Pure
United States
Over 2 years using the app
Edited June 28, 2016

We tried several affiliate tracking apps. This one seems to be the best so far. There are a few minor things we think could be better, but overall it's a good, easy to understand and straightforward tool that allows you to set up your affiliate program in no time.

UPDATE: The guys keep adding features. Great tech support!

Etrexa
Canada
Over 2 years using the app
January 8, 2021

Andre was great - super helpful and got me set up in a jiffy! Really enjoying it - easy to use and makes my business more appealing to affiliates.

Explorer Cold Brew
United States
Over 2 years using the app
May 19, 2013

I am so glad we switched our merchant account to Shopify and was thrilled to find Refersion. The affiliate program they provide is very user friendly as well as creative. But what really sold me has been their fantastic customer service. I set up this account w/o bugging our web developer (kind of a big deal for me) and the few questions I had were immediately addressed and resolved by Refersion. FAN!

Surfdatebook
United States
Over 2 years using the app
June 19, 2016

We have had great success with this app. It is easy to use and easy for clients to set up and get paid.

Tara Lynns
United States
Over 2 years using the app
September 1, 2016

Refersion has been amazing for us. Once Mighty Mug went viral we knew that we needed a platform that would allow us to quickly and easily connect with content makers, track traffic from them and easily allow us to compensate them for any sales generated from their content. Alex & Shibu also took the time out of their day to meet in person with our team. Great product & great service. Jayme, Founder themightymug.com

The Mighty Mug
United States
Over 2 years using the app
June 9, 2014

In the grand scheme of things, Refersion has been the easiest app for setting up an affiliate program. Just like Shopify itself, this app is very easy to use and the service is wonderful.

It's a no-brainer. The app is free until you start to make money and then you pay which is exactly how an affiliate program should be. Although it's obvious that this app is quite young, I feel that it will only get better and I'm excited for that.

Mala Collective | Mala Beads, Malas, Necklaces and Bracelets
Canada
Over 2 years using the app
February 19, 2020

So far it's great. Very user friendly. Andre, Erica and Shakima have all been super-helpful and quick to respond to all the questions we have. The app itself is very intuitive and doesn't take too long to get set up and be up and running.
Highly recommend!

Lokai
United States
Over 2 years using the app