Reviews (1,017)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, with staff members like John, Janice, and Andre frequently commended for their responsiveness. The platform is noted for its easy onboarding and setup, enhancing affiliate marketing efforts and increasing sales through effective program management. Its user-friendly interface and seamless Shopify integration make navigation and enhancement of setups straightforward. The app also offers comprehensive affiliate management features, including detailed performance tracking, easy payment setups, and flexible commission structures. Additionally, educational resources such as tutorial videos and FAQs are valued for maximizing the platform's utility.

October 24, 2018

I was having trouble complete the order test that generate the referral link. Therefore, I contacted refersion customer support. Thanks to Shakima, who solved the problem for me, I have confidence in using this app properly.
By the way, Refersion itself, which was recommended by my friend to use, has been constructed properly, hence the quantity of introduction and tutorial are plenty enough for any beginner to start the program. If you are not able to solve problems yourself, you can also contact customer service. (Their active responed is the main reason I would like to rate this app 5 stars.)

iovect
China
Almost 2 years using the app
May 2, 2014

Excellent app, comprehensive and versatile. Definalty recommend!

Maxwell Designs
Canada
Almost 2 years using the app
August 23, 2016

This has already been extremely helpful! Very user intuitive.

Emerald Palm
United States
Almost 2 years using the app
November 2, 2017

I am only on day 1. Although, the customer service has been wonderful. I have been working with Emma from Refersion and she has been great. Very helpful and quick to respond. I am looking forward to using this system to increase sales to our online store!

Tumbleweed Texstyles
United States
Almost 2 years using the app
July 29, 2021

Eric and Andre from support helped us to solve an issue we had with the installation. Thanks to that, everything works fine now.

Growbuds USA
United States
Almost 2 years using the app
April 26, 2019

Setup process has been amazing! Emma was really helpful! Really like the fact, that this app has a payment structure that is not based on traffic or affiliates.

aphrodite-shop
Germany
Almost 2 years using the app
June 18, 2016

So far so good. In the early stages of trying this app.

Cityofz
United States
Almost 2 years using the app
March 15, 2016

We really love Refersion, and have recommended it to several other business owners we know who also use Shopify. We are definitely seeing extra sales coming in due to our affiliates now working for us to drive strong referrals. The user interface is great (for both us and for affiliates), and it also integrates well with Mailchimp. One of our favorite features is the ability to encourage affiliate signups right after order completion. Great app that is highly recommended!

Stayblcam
United States
Almost 2 years using the app
June 29, 2022

Staff are helpful when you reach out and need help. They respond quickly and Diana fixed our payment issue in a short space of time.

Immaculate Vegan
United Kingdom
Almost 2 years using the app
May 7, 2020

Thank you Olivier,Erik and Nick 's support, Thank you Olivier help me to set up in my shopify store, very good service!

WOPET
Hong Kong SAR
Almost 2 years using the app