Reviews (1,017)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, with staff members like John, Janice, and Andre frequently commended for their responsiveness. The platform is noted for its easy onboarding and setup, enhancing affiliate marketing efforts and increasing sales through effective program management. Its user-friendly interface and seamless Shopify integration make navigation and enhancement of setups straightforward. The app also offers comprehensive affiliate management features, including detailed performance tracking, easy payment setups, and flexible commission structures. Additionally, educational resources such as tutorial videos and FAQs are valued for maximizing the platform's utility.

March 18, 2024

Excellent support from John with super helpful tips on optimizing our flow and experience for both affiliates and referrals!)

Wype Inc.
Canada
21 days using the app
July 28, 2021

Really easy to get on-boarded. Very easy to use and Andre was especially helpful during the process.

WP Standard
United States
Almost 2 years using the app
November 6, 2016

Refersion is a great tool that allows us to create a tailor-made affiliate program that suits our brand. Support has been responsive and very good and we feel that Refersion has definitely been the correct choice for www.la-kult.com.au. Thanks guys.

La Kult
Australia
Almost 2 years using the app
January 28, 2020

It was a little confusing at first because my Shopify orders weren't converting and showing up for as trackable for my affiliates but Andre was really helpful and got everything sorted out for me quickly. Thank you! :)

Cooked
United States
Almost 2 years using the app
July 12, 2023

Just spoke with Jon from the Refersion's customer service team; he was super helpful and followed up with me multiple times. My experience with the Refersion team has been great- like Jon, many other Refersion members usually responded my messages quickly and resolved the issued I had promptly.

Erno Laszlo
United States
Almost 2 years using the app
March 8, 2016

App works great! 4 Stars because it's a bit expensive. But we make enough back in affiliate referral sales to cover the monthly cost and more. We love the analytics Refersion provides to see when/where our referral sales are coming from, and also our top affiliates so we can reward them accordingly. Cheapassplugs.com

Cheap Ass Plugs
United States
Almost 2 years using the app
March 11, 2016

Awesome affiliate app. Has everything you need to create a superior connection with affiliates and great tools for promotion. Recommend this app to everyone.

Vapecity 3
Canada
Almost 2 years using the app
June 15, 2015

Fantastic app. Has been extremely helpful for driving sales!

Moto Key Tags
United States
22 days using the app
March 7, 2016

I have been using this referral program for about a year now...Generally everything works well except I can never seem to pay affiliates automatically via PayPal (as is one of their features) but that's ok, I can live with sending payment manually. 4 weeks ago this program stopped abruptly...No idea why. It is no longer tracking what payments are needed to be paid to affiliates. So far customer support has taken 1 week to get back to me, and still no help although numerous emails have been sent. I will be uninstalling if I don't hear something soon!

Lipstickrepublic 2
Australia
Almost 2 years using the app
July 27, 2016

Great app for online stores looking to add affiliate marketing to their strategy!

Mainandlocal
Canada
Almost 2 years using the app