Refersion: Affiliate Marketing , 1,007 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and easy setup. They value its effective commission tracking, affiliate management, and detailed performance metrics. The post-purchase affiliate sign-up feature is seen as a key tool for enhancing brand loyalty and sales. Many merchants report business growth after using the app. The customer service, especially chat support, is praised for its responsiveness and helpfulness. The app's customization capabilities and supportive onboarding process are also well-regarded.
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We've been a Refersion customer for about 5 years and the team has always been great to work with.
Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!
Refersion is a really great affiliate platform for us. It allows us to seamlessly track commissions and pay out affiliates + see top partners. John on their team is great as well, really helpful whenever I have questions.
Andre has been my go to for support and he has always been incredibly helpful. I always ask him any questions I have because I know he will always fully get any questions I have answered and always in a timely manner. He has definitely made my experience with Refersion a very good one!
Just spoke with Jon from the Refersion's customer service team; he was super helpful and followed up with me multiple times. My experience with the Refersion team has been great- like Jon, many other Refersion members usually responded my messages quickly and resolved the issued I had promptly.
Andre and Andrea were a great aids in not just getting us setup on our Shopify Plus store but going above and beyond to ensure that we had more than enough to succeed with Refersion! They were available for all of our onboarding questions and were always willing to help in any way they could. Very pleased with Refersion’s customer service so far!
Had some trouble uploading cvs files for an affiliate. John did an amazing job helping me out. THANK YOU JOHN:)
Thank you John for your help!
The support team at Refersion is truly exceptional. Their rapid response time, extensive product knowledge, and unwavering dedication to customer satisfaction make them a standout. Their empathetic and friendly approach in addressing my inquiries not only resolved my issues efficiently but also left me feeling valued as a customer. From start to finish, the Refersion support team's commitment to going above and beyond exemplifies their dedication to ensuring a seamless and successful user experience.
We're just getting started with Refersion but, so far have had a great onboarding experience looking forward to seeing how the app can help grow our affiliate strategy!
I have had a great experience with Andre in the customer care/live chat department! He answered all of my questions & even included images of the steps I needed to follow.
Great customer service. Eugene was great and very supportive! It's nice to see some people go the extra mile.