Reviews (506)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, leading to increased sales. It's praised for being user-friendly, easy to install, and free, making it ideal for new stores. The app enhances customer experience by saving and merging carts across devices and integrates well with Shopify's built-in recovery email. Many find it effective and convenient for all online stores.

September 20, 2023

This isn't working. Not sure what the app does with the valuable data either.

iCowhide UK
United Kingdom
3 months using the app
January 22, 2020

Super handy app and a must-have for any store. Having the customer alerted to their old cart and having the option to go straight to it, we see many of our customers use this with NO complaints.

Trim Buddies LLC
United States
Over 5 years using the app
July 11, 2018

Installed a week ago and since them have had NO abandoned carts whatsoever. Had 12 in our first week so from 12 to nil with this app is amazing and free too!

Test it yourselves - filled basket on mobile and then went to PC to see if it worked and there is a pop up which says 'would you like us to load your previous basket' (or words to that effect) and ping - done.

One of the best apps on Shopify I have found so far.

Julia
Curvaceous Beauties Plus Size Lingerie

The Ladies Lingerie Store Plus
United Kingdom
Over 5 years using the app
July 7, 2019

Great app!! So glad I came across this app, it is an absolute must-have for every store!!!! Thank you!

Lace Magnolias Boutique
United States
Over 5 years using the app
June 14, 2018

Great app, works perfectly - highly recommended!

Living Entertainment North Coast
Australia
Almost 5 years using the app
July 14, 2020

Great FREE app that lets clients know they have a cart waiting. Easy to install no work to do. Excellent

Cavorte
Australia
Over 4 years using the app
October 11, 2018

Cart Pencil helps my customers keep products in their cart when switching devices. Simple and easy to use, plus its free! You can see for yourself how it works at https://pineappleapparel.net/

Pineapple Apparel
United States
Over 4 years using the app
March 6, 2019

Great app! Very useful for first store owners. Brings customers back to your store, and they find their cart waiting for them.

Everything Elephants
United States
About 4 years using the app
August 25, 2018

One of the best free apps available at Shopify. Works well in tandem with the built-in abandoned cart recovery e-mail provided by Shopify. It's important to make it as easy as possible for customers to make a purchase while keeping additional apps and software as lightweight as possible to reduce load time. Free Persistent Cart App accomplishes this!

Alaskachaga
United States
Over 3 years using the app
July 9, 2018

vraiment très pratique. Je le recommande

Jaha Guitars
France
Over 3 years using the app