Reviews (506)

Overall rating
Counts per rating level
  • 69% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, leading to increased sales. It's praised for being user-friendly, easy to install, and free, making it ideal for new stores. The app enhances customer experience by saving and merging carts across devices and integrates well with Shopify's built-in recovery email. Many find it effective and convenient for all online stores.

September 20, 2023

This isn't working. Not sure what the app does with the valuable data either.

iCowhide UK
United Kingdom
3 months using the app
January 22, 2020

Super handy app and a must-have for any store. Having the customer alerted to their old cart and having the option to go straight to it, we see many of our customers use this with NO complaints.

Trim Buddies LLC
United States
Over 5 years using the app
July 11, 2018

Installed a week ago and since them have had NO abandoned carts whatsoever. Had 12 in our first week so from 12 to nil with this app is amazing and free too!

Test it yourselves - filled basket on mobile and then went to PC to see if it worked and there is a pop up which says 'would you like us to load your previous basket' (or words to that effect) and ping - done.

One of the best apps on Shopify I have found so far.

Curvaceous Beauties Plus Size Lingerie

The Ladies Lingerie Store Plus
United Kingdom
Over 5 years using the app
July 7, 2019

Great app!! So glad I came across this app, it is an absolute must-have for every store!!!! Thank you!

Lace Magnolias Boutique
United States
Over 5 years using the app
January 4, 2018

Recommend as keeps customers coming back!!

United Kingdom
Over 5 years using the app
November 9, 2017

Easy to install, easy to use and easy to love! Customers expect this function and this app makes it easy to meet their needs. Thank you!

About 5 years using the app
February 22, 2018

I would highly recommend this app for every online store

Gold City Shop
Almost 5 years using the app
June 14, 2018

Great app, works perfectly - highly recommended!

Living Entertainment North Coast
Almost 5 years using the app
July 14, 2020

Great FREE app that lets clients know they have a cart waiting. Easy to install no work to do. Excellent

Over 4 years using the app
October 11, 2018

Cart Pencil helps my customers keep products in their cart when switching devices. Simple and easy to use, plus its free! You can see for yourself how it works at

Pineapple Apparel
United States
Over 4 years using the app