Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to track and record customer behavior, helping to identify areas for improvement. It's praised for its ease of use, detailed insights into customer visits, and its role in understanding cart abandonment. Notably, it offers accurate tracking of a large number of sessions for free. Many commend the app's customer support for its quick and helpful responses. It's seen as a valuable tool for increasing conversions by tailoring the customer experience based on insights.

April 20, 2024

Great review on the backend of the store love the site

HerHairEmpress
United States
10 days using the app
December 12, 2023

excelent

Urbana Style
United States
2 months using the app
November 28, 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Rede & Shop
Brazil
2 months using the app
August 6, 2023

I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .

Certified Textures
United States
Almost 3 years using the app
Conversion Bear replied August 7, 2023

Hi there,
Popcorn was used by your account since October 2020.

Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise.

Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023.

As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section.
A charge will be automatically deactivated once the app is uninstalled.

We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked.

Please let us know if you need any further assistance via email - support@conversionbear.com.

August 11, 2020

SERIOUSLY HELPFUL!!! The stats really don't tell you what's going on with your store like watching the customers movements on the page. Within seconds of watching the first video I was able to locate a major problem area on my store. Highly recommend this app to ABSOLUTELY EVERYONE!!!

Don't Furr-get the Cat!
Australia
Over 3 years using the app
December 12, 2020

It is great to see how website visitors run thru our site. A little bit spooky. But very, very helpful. Thank you, Conversion Bear

Primera Beteiligung
Germany
Over 3 years using the app
December 8, 2020

Works great so far! Super excited go see what my customers look at all the time! Also like how I can watch something later if I am busy too

Rockin' T Boutique
United States
Over 3 years using the app
October 6, 2020

Really just awesome free app. Highly recommend to get a picture of what your customers are doing. Just seeing a high visit count can sound good but in a lot of cases these are just bots or other things that leave within a few seconds.

Maddie's American Pet Products
United States
Over 2 years using the app
September 24, 2021

Free to intall and set up. Works like a charm. It's a great app and it is FREE. Customer support is also top!

CatCow Co
Canada
Over 2 years using the app
October 3, 2020

we have had a tremendous amount of visits without conversion, this app is really incredible, awesome actually! You can watch video replay of each and every visit, customer behaviour and navigation, this is 10 stars!

Zero E-Scooters
United Kingdom
Over 2 years using the app