Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

September 17, 2020

This app is really good and for free to start to tracker the customers in the store. I recommend this app.

Canne.Dogs&Cats
Ecuador
14 days using the app
December 29, 2020

Super easy to setup, basically one click. No code to fuss around with. Minor issue, I had to refresh the recorded sessions window to view recorded data, could just be that I'm impatient or maybe my browser settings... Anyways, would definitely recommend!

fitsupp.ly
Canada
14 days using the app
September 3, 2020

Amazing App. No need to pay $19 Every 30 Days.
This app helps me a lot to see behavior of my customer. You must try this.

Bright Vila
India
14 days using the app
Edited July 11, 2020

Truly amazing and the fact that it is free.. absolutely mind boggling. This is ridiculous in the best of ways. CartKit you killed it thank you.

The fact that it is so simple and not over complicate it unnecessarily is amazing.

SICKASS TSHIRTS
United States
14 days using the app
Edited May 15, 2020

The app works great, and gives the recording of the session. could not ask for a better app and would recommend to anyone.

Drone Time
United States
14 days using the app
June 13, 2019

helpful in checking the last sessions of customer. the replay can be very informative and understanding

Brahma Bull
India
About 1 year using the app
Edited January 17, 2020

I just started using the app and it looks great so far. The support was very fast and friendly. I like it The quality is good!

Master City
Canada
About 1 year using the app
June 25, 2020

Very insightful and helpful app!
Watching other people navigate my site helped me notice things about my site that I didn't see before!

Sidewalk Smile
United States
14 days using the app
Edited December 14, 2019

Easy to install and use, I like the button which I can change the play speed, as well as the skip idle time tick box - both making using Replay easier. It helps us to see where we can improve our site. Thank you!

Teas.com.au
Australia
About 1 year using the app
October 28, 2019

Great app to see how customers Navigate throughout your page. I was able to make some adjustment to improve customer Experience.

Aprecilove
United States
About 1 year using the app