Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.

August 19, 2020

Good app. Still have to use it longer, but I shortly found put some bugs that were annoying my customers.

Coquinaria
Chile
2 months using the app
Edited November 25, 2019

Tell us about your experience with Better Replay

How would you rate this app?
Rated 5 stars

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

Findsomegood
China
2 months using the app
October 5, 2019

This app is awesome, a must-have for any Shopify store owner who want to take optimizing to new levels

Browsperfect
United States
2 months using the app
May 27, 2020

Very useful to see the path. But i am a bit confused on the "added to cart" tags as it doesn't seem to fit with my GA/ Shopify reports.

Puzzlebox.toys
Hong Kong SAR
2 months using the app
May 19, 2020

its worked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

WDs market store
Malaysia
2 months using the app
July 15, 2020

One of the best app i ever used on my store and is working great to see what customers are doing on your pages. I highly recommend it !

irepeller
United States
2 months using the app
August 23, 2019

Really Nice. Used to pay a lot for crazyegg but this is free and way better. I recommend this plugin.

40Loops.com
United States
2 months using the app
Edited June 23, 2020

so far so good just got it we will see how it will pan out but for now, I am content with what I am

gymrhinos
United States
2 months using the app
May 7, 2020

Great app! It helps us to figure out and understand what was going on if customers do land on our website

Time Galaxy Watch
Malaysia
2 months using the app
May 20, 2020

This is an interesting app and I am glad I gave it a try. I. used it to track my visitor's behaviour on my site and it has been really insightful to see the results.

Ukairo Styles
Nigeria
2 months using the app