Reviews (2,651)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

October 30, 2019

This is a great free app to learn how users are interacting with your site - highly highly recommend this to understand what's working & identify opportunities to change.

ohmypods.shop
United States
2 months using the app
November 12, 2021

I think this app is a really helpful addition to my current suite of apps that I use to run my Shopify store. The customer service team is A1 and really responsive to emails no matter the time of day!

Relish Socks
United States
2 months using the app
May 4, 2020

I used this App to review how customer navigate in our store. I really like it. I just want to know where can I change some parameters?
At a all, it a very good App and it's FREE.

Babyontop
France
2 months using the app
February 2, 2020

This app is fantastic. It really helps you get an insight into exactly how your customers interact with the site!

Sleepy Pet Beds
United States
2 months using the app
Edited April 22, 2020

Good App, It helps you to see how the users go in your website and notice possible problems that you didn't notice
Very useful App.

Colouringbynumber
Spain
2 months using the app
Edited August 31, 2019

I like how this app allows me to see how my customers interacted with site but wish I could see all visits instead of the last 20-25. I would also like more information on how to get the full benefit of app.

Urbane Bangs
United States
2 months using the app
June 12, 2019

Great app. I've only just started using it, but have found it very usefull on my store thegentlemensgift.com

The Gentlemen's Gift
Australia
2 months using the app
August 15, 2019

Good app. Does exactly what is outlined in the description.
See exactly what products your customers have viewed.

My Bohemian
Australia
2 months using the app
December 5, 2019

superb loved it this app really gives me insights of imrpvements and what should be done.

i would recommed

zenveda.co
India
2 months using the app
Edited May 25, 2020

This is an incredible app! Very easy to use and set up, just a simple click. It is a fast beneficial way to view your customers on your website to get great feedback on how they respond to your website. The price is perfect thank you for the great support team!!!

ShopMoola
United States
2 months using the app