Reviews (2,709)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insightful analytics on customer interactions, especially useful for new businesses and tracking marketing effectiveness. Features like live replays and session recordings are valued for understanding user behavior and addressing issues like abandoned carts. The anticipated Heatmap feature indicates strong interest in additional analytical tools. The app is noted for its fast performance and intuitive interface, enhancing user experience. Exceptional customer support is frequently praised, with staff members like Waqas, Mo, and Donald receiving specific commendations for their personalized service. Merchants appreciate the free trial and additional sessions, allowing for a thorough evaluation before purchase. The app is often recommended for boosting productivity and providing deep insights into customer behavior, essential for business growth.

Edited July 9, 2020

ce que ça fait pour une application gratuite c'est énorme!
Merci aux developpeurs de cette application!
merci

PodiSoft
France
3 months using the app
July 21, 2020

Très intéressant pour voir vos clients sur votre page. cela permettra de voir ce qu on peut corriger pour une meilleur vente.

Love Dogs Store
Belgium
3 months using the app
January 9, 2024

I highly recommend this app. It's a game-changer for getting to know your website visitors, and the customer service team, especially Donald, is exceptional. I've tried other similar apps, but 'Peek!' stands out as a must-have for any Shopify store. Kudos!

Teckler Trendz
India
About 2 months using the app
January 11, 2021

Fairly easy to use and it's neat. However, needs some work with the way they highly key activities such as "add to cart". At the moment, everything is too green. It would be nice to have a different colour to highlight key activities we need to spot in a second. Also, it should add a special page number for when they placed an order or added to cart to highlight. So instead of watching the whole activity page by page, we can easily jump to where we need to see. I also think, being able to filter by dates would be a good feature for this app so we don't have to keep scrolling down. It's very mundane.

Buildiverse
United Kingdom
3 months using the app
October 19, 2021

Really useful app! I was amazed by how the recordings are. I suggest you to try it yourself ;) Don't forget after 7 days the plan changes automatically! But super nice app!

King Crystals
Netherlands
3 months using the app
October 13, 2020

Great app. Easy to use. I hope we get heat maps soon.
The interface is very user friendly and looks nice.

Jilka Studio
Canada
3 months using the app
September 24, 2019

Good Application - thank you for providing it for free. You can actually see the user's behavior on the site and make changes in order to improve.

Cherries and a boy
Cyprus
3 months using the app
Edited January 20, 2020

This app is great! So helpful to see what users are doing since I'm working through the dreaded ATC to Checkout.

Canvas Kreations
United States
3 months using the app
January 9, 2020

Recommended! I used this researching the behavior of my customers....................................................

XoticGearsPH
Philippines
3 months using the app
August 7, 2019

Great! it doesn't capture a lot of sessions, but it is perfect for what you need it to do. You don't need everyone, just enough to see where your website's issues are at!

Classic Collars
Canada
3 months using the app