Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

February 20, 2020

we used this app to understand customer behaviour.
Great app.
Full recording available for customer activity.

Alday Healthcare
India
3 months using the app
September 15, 2020

I plan to use this app to observe the behavior of my potential customers on my webshop. This app has been recommended to me by acquaintances who love to use it.

Boost2day.nl
Belgium
3 months using the app
Edited June 22, 2020

I use this app, it helped me see recordings of consumer which help me optimise my web pages. better tool

POSITIVE
India
3 months using the app
January 9, 2024

I highly recommend this app. It's a game-changer for getting to know your website visitors, and the customer service team, especially Donald, is exceptional. I've tried other similar apps, but 'Peek!' stands out as a must-have for any Shopify store. Kudos!

Teckler Trendz
India
About 2 months using the app
Edited June 9, 2020

super bien je kiff ca fonctionne super bien les replays et tout vraiment je recommande rien de meilleur sur le marché terrien

Hegotek
France
3 months using the app
Edited June 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments gcan help other merchants decide whether to use this app.

Kaylore.shop
Spain
3 months using the app
August 29, 2019

I used this app to help me analyze and get an an idea of customers behavior with that information, i can improve my marketing strategic, stop doing what doesn't work and starting to do things that work, as simple as it is.

Capas Premium
Brazil
3 months using the app
April 19, 2020

awesome !

Boostpassionstore
Germany
3 months using the app
Edited March 4, 2020

So far, so good. I just installed this, so hopefully, I learn a lot about my customers. The program was very easy to install as well. Thank you.

Higgins Publishing
United States
3 months using the app
December 17, 2019

Completely free works great. You can see where the funnel struggles to get sales which is very helpful for conversions

gummysunnies
Australia
3 months using the app