Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

October 22, 2019

very good i like it a lot

dsdsdadhiodfhoihsifdohsdifhsefhsuhcfhsui8ehgf8osgfhijgsdzu8fgeo8sa7afbesiuiuafge78asgfeiuz

Winter Biking
Germany
3 months using the app
August 11, 2020

i download this app and it really help me so much .... easy to use and help me to know wheres te problems exactly in my store

Acciso Pro
Malaysia
3 months using the app
November 4, 2020

good job, works the very best and lets us see who is navigating and buying where. I would recommend to any store.

BOYDS CAFE
United Kingdom
3 months using the app
October 2, 2021

The app is very useful. The customer care service is excellent. I talked with sally. She is very cooperative and generous. Solved my problem within 10 mins.

BIBZON
India
3 months using the app
February 14, 2020

Great app !!!. It helps me to understand for how long a visitor spends the time in my website, what OS or Browser they use, and location. Need improvement in Recording, sometimes when I play the recording, it did not run smoothly, and show the scrolling motion , only an image

Lucky07 store
Indonesia
3 months using the app
Edited March 3, 2021

App was great at recording live sessions. Had an issue that support was quick to help me with as well.

Drink Kings
Canada
3 months using the app
CartKit replied March 1, 2021

We are sorry for the inconvenience. We reached out via email and we look forward to hearing from you :)

August 29, 2022

great way to view what customers view for better improvements on website and advertisement will get the upgrade

Leggings Liberty
United States
3 months using the app
November 7, 2019

Love this app! Now I can see exactly what is happening and correct problems right away! Thank you!

HALLOWEEN found
United States
3 months using the app
August 30, 2021

ok love itttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

casexvibe
United States
3 months using the app
September 22, 2020

I used this app to follow potential customers track on my website. The app is doing its job well. What is great as well is the fact that it is free.
I can recommend this app for improving conversion rate.

Katzenhemd
Germany
3 months using the app