Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

August 23, 2019

Really Nice. Used to pay a lot for crazyegg but this is free and way better. I recommend this plugin.

40Loops.com
United States
2 months using the app
Edited June 23, 2020

so far so good just got it we will see how it will pan out but for now, I am content with what I am

gymrhinos
United States
2 months using the app
Edited October 11, 2019

This is a great app as it helps me study customers behavior, I wish it could provide more options like saving the video with a compressed format like MP4 or deleting it. I strongly suggest this app though.

My Beloved Pet
Israel
2 months using the app
July 5, 2020

So far I love this app! It really helps me see what customers like and don't like about their shopping experience! I gave it 4 stars because it sometimes gets glitchy.

Emma's Inklings
United States
2 months using the app
May 7, 2020

Great app! It helps us to figure out and understand what was going on if customers do land on our website

Time Galaxy Watch
Malaysia
2 months using the app
May 20, 2020

This is an interesting app and I am glad I gave it a try. I. used it to track my visitor's behaviour on my site and it has been really insightful to see the results.

Ukairo Styles
Nigeria
2 months using the app
December 30, 2019

Its amazing to see how your customers navigate your store and where it is they get stuck or lose interest. Really helps you see what needs work and where to improve.

Wine and Coffee lover
United States
2 months using the app
April 23, 2020

Top App. Kinderleicht zu installieren. Bin schon auf die kommenden ausgewerteten Ergebnisse gespannt.

CartoonizeMe
Germany
2 months using the app
December 25, 2023

Donald was very kind and helpful.

DJW Trend Furniture-Home Goods
United States
About 2 months using the app
Edited December 8, 2020

Works exactly as you would want it to and you can have literally thousands of visitors each moth before any charges are incurred - its been an invaluable tool for me and my business

DifferentGifts
United Kingdom
2 months using the app