Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited June 8, 2020

1 star review became 5 star review

I downloaded this app a few days ago and the recordings could not be played. The constant error message was "Not Found. Contact admin for valid URLs".
Which I did. I contacted them using 'get support' via shopify and emailed them directly. I waited for 2 days, checked inbox and spam multiple times a day but no reply. I have adds running and ppl falling off my funnel and I thought this app will be helpful. Guess not.

Really disappointed.

Edit:
After 2-3 days of trying to contact them, the app is now working. It works amazing for me to trace my customer's behavior on my website. The admin did not contact me or anything to amend my 1 star review but I feel like editing this review will go to help everyone who reads this get a feel of the support that is present and their response time. So here it is. Cheers!

Super Spinner X
Singapore
About 2 months using the app
November 4, 2019

Great app! it helps to see more clearly what a visitor clicks most and what should you add to boost sales

My Dog Is Why I'm Broke
Israel
About 2 months using the app
October 16, 2019

usefull to check how visitors go arround. best of all it is free. why do i need a minimun of 100 words?

Molychile
Chile
About 2 months using the app
Edited January 26, 2020

The app is exactly as intended to do. It gives me great insight on what I can change with my website to make it perfect! I really enjoy it.

pixurperfect
United States
About 2 months using the app
April 10, 2021

is ver good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111!1!!!!!

AUTO-VIE
France
About 2 months using the app
August 6, 2020

Really good. Helped me alot in putting myself in the audience perspective. I think it's great to have a recorded session like this in comparison with the normal heatmaps :)

Oakenheist
Singapore
About 2 months using the app
June 24, 2019

I used this app to monitor movements on my site naruto-akatsuki.com and this app is the best. Try it out, you will love it

Naruto Akatsuki
United States
About 2 months using the app
September 29, 2023

Very good app. Like...really good. Its so helpful to see what people are actually doing on your site. I have learnt alot from it

Nicholas Corliss
New Zealand
About 2 months using the app
Edited May 16, 2020

Great app, really helped boost sales and covert more. I would highly recommend it to anyone who gets lots of add to carts and no sales.

Victus Sport
Croatia
About 2 months using the app
July 14, 2020

perfect app... and free too.. very happy..good one for those who can't afford paid apps. highly recommended ....thanks

wowcamel.store
India
About 2 months using the app