Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

March 9, 2021

I like this. I can now see what my customers see and can tell where problem areas are. Extremely helpful.

Ditty Laser Designs
United States
2 months using the app
November 12, 2021

I think this app is a really helpful addition to my current suite of apps that I use to run my Shopify store. The customer service team is A1 and really responsive to emails no matter the time of day!

Relish Socks
United States
2 months using the app
May 29, 2020

review before testttttttttttttttttttttttttttttttttttttt !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ElBaz E-Shop
Canada
2 months using the app
May 4, 2020

I used this App to review how customer navigate in our store. I really like it. I just want to know where can I change some parameters?
At a all, it a very good App and it's FREE.

Babyontop
France
2 months using the app
February 2, 2020

This app is fantastic. It really helps you get an insight into exactly how your customers interact with the site!

Sleepy Pet Beds
United States
2 months using the app
Edited April 22, 2020

Good App, It helps you to see how the users go in your website and notice possible problems that you didn't notice
Very useful App.

Colouringbynumber
Spain
2 months using the app
Edited May 19, 2020

It's working till now. Hope everything is really great about this app. records every session and it's free. worth trying i highly recommend

Fresh Edze
India
2 months using the app
June 13, 2023

Everything works perfectly I can see the replay of my clients. don't forget to update your plan before the 7 day trial, if you want to use the app Freely.

Weather Cube
Portugal
2 months using the app
Edited August 31, 2019

I like how this app allows me to see how my customers interacted with site but wish I could see all visits instead of the last 20-25. I would also like more information on how to get the full benefit of app.

Urbane Bangs
United States
2 months using the app
June 12, 2019

Great app. I've only just started using it, but have found it very usefull on my store thegentlemensgift.com

The Gentlemen's Gift
Australia
2 months using the app