Peek! ‑ Better Replay & Survey , 2,605 reviews

Amazing support!

So far so good, the free upgrade to an extra 100 visits is a great incentive to learn how the platform can help my business and to see if investing in the paid plan is best in the long run

Gave me 100 free credits and was a very helpful in helping us identify issues around our site and improved our marketing

Very friendly and helpfull support good app

Easy to record and gauge audience retention after viewing their actions on the store, helped me increase my conversion rate

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Nice and easy to set up

This is my first time using this app Hope it helps

I honestly don't even know where to begin when it comes to expressing my appreciation for the Peek! ‑ Better Replay & Survey app! My experience with this incredibly powerful tool has been nothing short of life-changing, and I cannot emphasize enough how much it has helped me to revolutionize my Shopify store.

Before I discovered Peek!, I was struggling to understand my customers and their behavior on my site. I knew that I needed to improve user experience and increase conversions, but I couldn't quite pinpoint where my weaknesses were. Then, one fateful day, I came across Peek!, and the game completely changed.

From the second I installed this app, I was amazed by how seamlessly it integrated with my store and how incredibly easy it was to use. The user interface is simply fantastic, providing me with all the information I needed at my fingertips. But, what truly sets Peek! apart from the competition is the quality and depth of data it provides – it goes above and beyond anything I had ever experienced with other replay and survey tools.

One of the first things I noticed after using Peek! was the real-time replays it offers. I was amazed to see exactly how my customers were interacting with my store – every click, every scroll, every hesitation. It was like I had a front-row seat to their entire shopping experience, and this invaluable insight helped me to understand where and why they may be encountering obstacles or confusion. With this information in hand, I was able to make targeted improvements to my site design, layout, and content, resulting in an immediate uplift in both user experience and conversion rates.

Another game-changing feature of Peek! is the powerful survey tool. The ability to create custom surveys and tailor the questions to suit my specific needs has been a revelation. I had used other survey tools in the past, but none of them offered this level of customization and flexibility. By gathering direct feedback from my customers, I gained a clearer understanding of their needs, preferences, and desires. This enabled me to better tailor my products, services, and marketing efforts, ultimately leading to a more satisfied customer base and increased sales.

The cherry on top of this app is the fantastic customer support. Whenever I had questions or needed assistance, I was met with a knowledgeable and friendly support team who went above and beyond to ensure my queries were resolved promptly and efficiently. It's clear that the team at Peek! genuinely cares about their users and is committed to ensuring their success.

In conclusion, Peek! ‑ Better Replay & Survey has had a profound impact on my Shopify store and its overall performance. I can confidently say that it has been instrumental in my business's growth and profitability. If you're looking to take your Shopify store to the next level, you simply cannot afford to miss out on this extraordinary app. Trust me – you won't regret it! I wholeheartedly give Peek! a well-deserved 5-star rating, and I can't wait to see how it continues to evolve and help me grow my business even further.

Excellent customer service