Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

February 13, 2020

Great app! It's fun and useful to see the user's access behavior! Thanks for providing such a valuable app for free!

Wearlish
China
2 months using the app
Edited October 24, 2019

It Works fine, nothing bad to say, shows the replays, nice to have, helps you fix mistakes from what you see the customer doing, raised my sales

Geek Garrison
Kuwait
2 months using the app
Edited June 17, 2020

Happy with it works great and fast using without problems till now. But i used it today and till now i am very happy with it. Perfect

MOSANDE
Netherlands
2 months using the app
January 18, 2020

This is the FUTURE!! I really like how I can change the speed in the essence of saving time while still collecting useful data.

Yangsters Shop
United States
2 months using the app
August 22, 2023

Quick customer service! Am new to the app so they were very helpful and even gave me some free sessions for being new!

Anthropos
United States
2 months using the app
March 11, 2020

Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.

HARENC
China
2 months using the app
Edited July 5, 2020

use better replay, it ir like, you work while you sleep you can see all thing from you business, that great

desireshoponist
United Kingdom
2 months using the app
June 4, 2019

Love this App, provides so much insight, real time also. Highly recommend for any website analysis that might need to be done, easy to install and use also.

Crafted In Time
Australia
2 months using the app
May 31, 2020

this apps really useful, i really love it. it help me to see my customer when they come to my website

Total Workout
Indonesia
2 months using the app
August 29, 2020

First time using it, no problems. It’s easy to navigate and understand. It literally shows your your customers are doing on your site.

Shopforsmarthome
China
2 months using the app