Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

December 4, 2019

Love the app!!! It does what it says it does. However, it would be nice that in the future you guys implement a heat map feature. There are only a few apps out there who does that but none are good. Anyway, great job.

Take My Beans
France
About 2 months using the app
July 16, 2022

Support is helpful to sort out questions. functionality is good, clean interfaces. would recommend it

Daily Kitty Shop
Canada
About 2 months using the app
CartKit replied July 16, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

- Sally

Edited March 11, 2020

im excited, easy to usebetter then all the others glad i found it.and free its the best part....thank you

Frame Habits
United States
About 2 months using the app
September 12, 2020

very good app like to see what my customers are doing and you can see where most people fall off and not buy, very nice design and easy to use even as a beginner you can easily find youre way here

UniDeals
Netherlands
About 2 months using the app
January 1, 2021

Outstanding! The app helps you see how your customers are interacting with your website and understand what's wrong in your UX.

Models and Surf
Australia
About 2 months using the app
Edited August 13, 2019

I love this app because it helps me see the customer's behavior while in my store and it's amazing!!

Luxor Home Decor & Lighting
United States
About 2 months using the app
December 16, 2020

good app,good app,good app,good app,good app,good app,good app,good app,good app,good app,good app,good app,

Utopia Multicooker
China
About 2 months using the app
August 30, 2020

Very good.can real replay. It truly records the actions of website visitors, which is very good and helps us analyze the behavior of shoppers and make optimization.

YOXcare
Singapore
About 2 months using the app
Edited August 8, 2020

Lovely app. Helps me record customer's behaviour to analyse and improve my service/store and it is free!

My Beauty Yard
United Kingdom
About 2 months using the app
September 10, 2020

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SPORT & FITNESS
France
About 2 months using the app