Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

Edited May 18, 2020

Great app! I was able to easily install and test the traffic tracking feature. I now have deeper insights.

Deal Leopard
Canada
About 1 month using the app
December 3, 2020

Ainda estou testando, e a princípio esta funcionando.
Em breve avalio novamente. Estou testando esse aplicativo e avaliando pois é de suma importância para o lojista saber quais decisões tomar.

ChicaRica Bazaar
Brazil
About 1 month using the app
April 14, 2020

working some times :) and sometimes don't working i don't knew what the issue
working some times :) and sometimes don't working i don't knew what the issue

TlbatkShop | طلباتك شوب ® Official Site
Egypt
Almost 2 years using the app
CartKit replied April 14, 2020

Hi! Can you share more details about the issue you experienced?

Edited July 10, 2020

App is simple and easy to understand. I can check what my customers are doing and I can see what is wrong with my website and the little things that I could improve on and it's nice.

Hyper Theragun
Philippines
About 1 month using the app
January 21, 2020

This app is great! It allows you to really see where users are engaged on your page and allows you to make the required tweaks to boost conversions. 5 stars.

PRETTY BOI CO.
Canada
About 1 month using the app
December 23, 2019

This app is very cool. It makes you see what customers do and where sales stop and why, but we need to increase records and download them

Sweet-MyHome
Canada
About 1 month using the app
Edited May 18, 2020

Perfect, free and useful. I recommend

Natura-Liège
France
About 1 month using the app
January 8, 2020

thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnk you

myogabag
Morocco
About 1 month using the app
Edited April 18, 2020

Very interesting to see how users navigate. Is helping us to improve the user experience. Will continue to collect data and incrementally make changes.

TheraCalm - Canada
Canada
About 1 month using the app
April 30, 2019

I tried this app and better than any paid app in Shopify.
The app has a simple interface which easy to use.

Misty Treat
Australia
About 1 month using the app