Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

August 11, 2019

It's hard to boost sales when you don't know what your customer is interested in until you start recording their session. This app is perfect for it. Can't wait to see my sales improve using this app.

W.N.C
United States
7 months using the app
Edited December 16, 2019

Nice app works well. Sometimes it doesn't give the accurate location rest of it works very well.
Best part is, this app is absolutely free

Factory to Cart
Australia
6 months using the app
August 7, 2019

This is an excellent App. I hope this will help me understand what users are doing on my website. Accordingly I can make changes.

CHOCOCRAFT
India
6 months using the app
June 24, 2020

very good.....................................what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

JSSK SOCKS
China
6 days using the app
Edited October 4, 2019

thank you team. a good app. expect more visitor more activity insight to help us improve their visit

DASHINGD
India
6 months using the app
Edited June 3, 2020

Super Good App- I love the app it really helped me to visualize what I can do to help improve the store and gain some insight on potential =)
.

Trailsports.cl
Chile
6 months using the app
Edited September 13, 2020

NOT ABLE TO TRACK ALL SESSIONS MY STORE SHOWS ADD TO CART AND THIS SHOWING NOTHING

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TakeTrends
United States
6 months using the app
October 5, 2020

This app is amazing. It's given me huge insight into how customers are using our store and I've made some changes to improve the customer journey. Thank you so much!

Cheltenham Rare Books
United Kingdom
6 days using the app
Edited October 31, 2019

wow, totally amazed that this is possible. But it made me wonder, what it actually is that the customers are looking at...

I just love it and would tell someone about it

Nanutrade
Denmark
6 months using the app
January 31, 2021

I have a new store opening tomorrow and did a test run of this app on my own. It gave a perfect representation of my actions, got my location right, and loaded in a reasonable time. I look forward to coming back in the coming days to see what I can learn from my first few potential customers. I will update the review at that point if necessary.

F Bomb Apothecary
United States
6 days using the app