Reviews (2,730)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited September 9, 2019

Great so far, can't believe I was paying so much for a similar app. Keep it going devs! Its a great service!

shop.AxeDr.com
United States
About 1 month using the app
August 31, 2019

Works great! It is exactly what I have been looking for due to being on a budget, and this app really works like a dream!

Canny Creations
United States
About 1 month using the app
May 1, 2019

great app its great to see what your customers are doing and where they are getting stuck, would recommend to anyone with a web site

www.tabathasstuff.com
United States
About 1 month using the app
October 23, 2019

good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Nazoda Hair
China
About 1 month using the app
April 22, 2020

Fornisci alcuni dettagli su ciò che hai fatto o non ti è piaciuto sull'utilizzo di questa app. I tuoi commenti possono aiutare gli altri commercianti a decidere se utilizzare questa app.

Vape Store
Italy
About 1 month using the app
July 22, 2020

Really great apps for customer behavior research on my website. Hope can increase the limit for free plan :) :)

alisha supermart
Indonesia
About 1 month using the app
April 19, 2020

Lovely app , easy to use and everything is one-click away.
The session replay feature is really great and helps understanding your customers' behaviour and find some bad layout flows.

Vitollo
Netherlands
About 1 month using the app
September 14, 2020

It's easy to use. Great for recording sessions. Really helped me to optimize my online shop.
I recommend it 100 %

SastiHair
Thailand
Almost 2 years using the app
July 7, 2020

Great app! The best thing is that it is free. You get 10,000 monthly recordings.
Something that can be improved is adding the IP of the user's provider.
As you get bots from google/Facebook/amazon so its good to know whether the visitor was on your site was a bot or real human.

Instant Tray
Canada
About 1 month using the app
July 30, 2023

I love this app! The customer service has been great so far. I'm so grateful that I've found this.

Creative Works Crafts
United States
About 1 month using the app