Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 13, 2019

A customer's POV is very useful, definitely would recommend this app, useful for adjusting your website and better understanding your customer base/their interaction with you.

dead gal shop
United States
About 2 months using the app
June 23, 2020

best bestbest bestbest bestbest bestbest bestbest bestbest bestbest bestbest bestbest bestbest bestbest best

Trustycoon
India
About 2 months using the app
February 28, 2020

Wow!! it's amazing app with free service! I hope this app helps to grow my e-comm business. Thank you

Catya
New Zealand
About 2 months using the app
November 29, 2019

I used this app to get an insight into customer behaviour & improve my funnel towards checkout, helped out massively

FomoFy
United Kingdom
About 2 months using the app
January 1, 2021

This is a good replay software. I like how you can see what customers click and may purchase and it is easy to use

Monsutaのnikki
Malaysia
About 2 months using the app
November 30, 2020

Love this app, it helps me know we’re my audience is coming from the most. I can waiting to get started.

GoddessHairGlamour
United States
About 2 months using the app
Edited January 27, 2020

This app is useful, I can see how my customers are looking at my site. However it could be better if you could filter out your own ip so it didn't track the times you were on their doing maintenance on your own site, also a heat map of all the recordings would be helpful too. I also think it isn't recording every visitor as some of my customers didn't seem to appear on it, though it does seem to get the majority. Currently the app is free so it is totally worth it for what you get.

Puppie Proof
Australia
About 2 months using the app
January 9, 2020

Fantastic little app that allows you to see exactly what your customers are doing. This allows me to fine tune my design for higher conversions.

At Your Service Gear
Canada
About 2 months using the app
January 9, 2024

I highly recommend this app. It's a game-changer for getting to know your website visitors, and the customer service team, especially Donald, is exceptional. I've tried other similar apps, but 'Peek!' stands out as a must-have for any Shopify store. Kudos!

Teckler Trendz
India
About 2 months using the app
Edited December 17, 2019

great app, for every store owner to see the recordings how the consumers behave, wonderful work and its all free

My Web Store Shopping
India
About 2 months using the app