Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

July 11, 2020

Awesome insights for free?? Nothing better than this period. If you really want to know what sections of your site are not performing well, get this app and see it in real-time.

www.Parts4Cabinets.com
United States
About 2 months using the app
Edited April 30, 2021

I like that I can see what items my customers are searching for. Helpful in deciding what to sell..

Legacy Kings and Queens
United States
About 2 months using the app
Edited August 22, 2020

This app is pretty great and is a game changer. Being able to see what your customer does while viewing your site makes a world of a difference. Highly recommend this app!

Coastal Clothes Company
United States
About 2 months using the app
October 15, 2019

IT IS PERFECT! THIS WAS EXACTLY WHAT I WAS LOOKING FOR AND IT IS FREE SO VERY GOOD TO SEE WHAT IS GOING ON WITH YOUR CUSTOMERS.

Valueland.co
United Kingdom
About 2 months using the app
June 14, 2020

excellent service. Really excellent service. reviewing customer actions helps you improve them where you need them. good experience with Replay Live Session Recordings

kinsaver2
Hong Kong SAR
About 2 months using the app
August 31, 2019

I used it ,but sometimes i feel not clear.Maybe can do better. Hope the developer can help! Because I really want to know why the customer initiated the checkout, but ultimately there is no order.

hihealth365
China
About 2 months using the app
Edited October 2, 2019

I love this app. It was really great and helped me to learn more about why my sales were not converting

Modesticosmetics
United States
About 2 months using the app
September 24, 2022

Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!

Mob Journal
Canada
About 2 months using the app
July 18, 2021

We would truly appreciate if you could take 10 seconds to give us a review. At Cartkit, we work really hard to bring the best apps! This will help us improve your experience and the product. Plus: the team really appreciates and is motivated by the love ❤️.

PycaStore
South Africa
About 2 months using the app
CartKit replied July 18, 2021

Oh, hi! We appreciate every message we receive!

Reach out on live char or send us an email at replay@cartkit.com if you need assistance :)

Edited May 21, 2019

Thanks a lot for offering this for free. If you are wondering, just download and try. It's free. You're welcome

BrutSound
United States
About 2 months using the app