Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

July 28, 2019

Taking a look at what customers do when they get inside my store is a good way to find out whats going wrong. Thanks to this app, we can do just that

The Yellow Watch
Canada
About 1 month using the app
Edited June 1, 2020

Nice app. The perfect app for me. it will a lot to me and this app is easy to use and this app is free to use.

Unique Buy
India
About 1 month using the app
April 23, 2020

So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?

Runder Biltong
Netherlands
Almost 3 years using the app
CartKit replied April 23, 2020

We use geolocation based on the IP address. And although it is reliable, it isn't 100% accurate all the time. Reach out via email if you have any other question :)

February 6, 2020

Great App! it helps you see exactly what the customer experiences during their visit to your website.

Cats People Store
Morocco
Over 1 year using the app
Edited November 22, 2019

i like this app because it can show how my custome order goods.hope i can use it once more,can i ins

beeyuyu store
China
About 1 month using the app
Edited April 25, 2020

Works very well! Really useful! Great info to have! Can help figure out sales funnels or what is getting peoples attention.

Wicked A Design
United States
Over 1 year using the app
June 20, 2020

Cannot beat free... and this is free + awesome. You will not regret downloading this app. Total game changer

The Chic Shop
United States
About 1 month using the app
July 27, 2019

This app is AWESOME if you're curious as to how your customers browse your site. A real treat to watch and invaluable insight.

416 Hollywood North
Canada
About 1 month using the app
June 16, 2019

Just installed and in love with it. You are able to see the exact path the customer used which is valuable information. Must have app and it is FREE!

Eden’s Addictions
United States
About 1 month using the app
Edited February 18, 2021

Works GREAT! If your site is getting traffic then THIS is the next step for you. see how your customers behave and where your site can be improved. I watched one customer click my TOS provided in my theme and it didn't work, they immediately left my shop. I WOULD HAVE NEVER KNOWN WITHOUT THIS APP!
4 stars because the app keeps defaulting to an old date for vids and I can't see the new ones without contacting them first. The second time this has happened. They are fast with email responses and very pleasant. did not notice much of a drop in website speed.

CH Puppets
United States
Over 1 year using the app