Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

November 4, 2019

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Custom gifts & Unique gifts ideas
China
About 2 months using the app
March 21, 2023

This person helped me with all of my questions. I really appreciate all the feedback, thank you very much!

Mursano
United States
About 2 months using the app
April 19, 2020

It made my life soo easier. I can now see the sessions of customers who visited the website and come up with ways to improve their user experience. Love it! I highly recommend it for your store!

Stnza
United States
About 2 months using the app
October 5, 2023

Friendly guy. Looking forward to some customer analytics!

ElrodElectronics
United States
About 2 months using the app
Edited September 12, 2020

Its great to be able to "spy" on your customers to see what they see and to see where they lose interest so you know where to pinpoint improvement! Ive learned alot watching the movement on my site and I have work to do! lol Its the only app out there that Ive seen that does this and its free! Download! You won't regret it!

HELLUVAMUVA
United States
About 2 months using the app
August 13, 2020

Its a great app. Does what it says. Allowed us to understand the user journey better, and also make some improvements along the way.

Utopia Home
Australia
About 2 months using the app
March 5, 2020

Good app! It could be able to do some filters like date, time and section, but the functioning is great!

Mercado Minimalista
Brazil
About 2 months using the app
June 3, 2021

good,very good,hahhhhhhhhahahahhahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahah

cacalove
China
About 2 months using the app
July 30, 2020

Great app, easy to install and it works! I definitely recommend this app. You can see your customers session super easy.

Cargoodiez
United States
About 2 months using the app
November 12, 2019

great

Widolshop
Spain
About 2 months using the app