Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
Refine
-
By rating
Very useful app. and its free. I can check all the customers behavior. Thanks Love this app!!!!!
Very helpful app, with this app you can now know what your customers are looking for without the need to have all the complicated methods available in the market.
Just started using app blows away heat mapping this is awesome product highly recommend to all store owners
Wonderful app, free and easy to use! Helps me track customer journey much better! Great experience!
This is absolutely phenomenal! I was highly skeptical that something like this exist until I opened up my landing page on my phone and did a quick session and closed the window... I refreshed the dashboard on Better RePlay and there it was! EXACTLY WHAT I NEEDED <3 I'm so glad I caught this app early on before they start charging for it!
Just installed. Exciting functionality. I am sure this will help serve customers better. Instant view to the pages that confuse customers
Appena installata e testata. sembra funzionare bene, vediamo nel lungo periodo ma sembra promettere bene!
App seems valuable but does have a delay between session happening and being able to see recording within the app.
I love this app and how they respect the old loyal users of the app. Much appreciate their fair pricing.
We used this app to better know our customers and how the see our site to be able to propose a good website