Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

September 17, 2023

Great app. 5/5

PlakatKunst
Denmark
17 days using the app
Edited May 21, 2023

The app is simple to use and lets you watch a customer's behavior on the website. Pretty good because if there is an issue, you can easily troubleshoot it using this app.

Blitech
Norway
13 minutes using the app
October 13, 2023

Nice app and very kind support!

Bazzingo Shop
Germany
9 minutes using the app
August 4, 2023

So far I like it, I need it mostly because of the visit recordings and their support is excellent so far!!!

kottohome
United Kingdom
24 minutes using the app
September 7, 2023

It says that it has a free plan available, and when you download you can't use the app unless you accept the charges, so its not true that it's free. I cancel and unistalled. I didn't have the opportunity to try it, I don't trust when they do this. Ive seen the tell you, that they tell you about the 7 day trial, but no. It crearly says FREE PLAN AVAILABLE. So please don't answer with the same stuff.

alcuadrado.mx
Mexico
2 minutes using the app
CartKit replied September 8, 2023

Hello! You are accepting a subscription for $0.00. If you switch to the free plan you are just billed for 0 usage, which would make your bill $0.00 and Free. Hope that makes sense! A team member will be reaching out to you shortly.

September 9, 2023

Très bonne app et très bon service clients

NIVYRA
Guadeloupe
About 1 hour using the app
October 14, 2023

App Says It has a Free Version, yet the single second i Join or install the app it asks me to approve billing

Simple & Fast
Egypt
3 minutes using the app
July 1, 2023

tres bon outil pour perfectionner son shop, j'apprécie beaucoup.
j'avais vu l'outil sur tiktok donc je l'ai installe et je ne suis pas dessus.

volkano
France
About 16 hours using the app
September 22, 2023

quick and easy support

Aleveo
Malta
6 minutes using the app
Edited March 10, 2020

I used this app to help me see what customers were searching & interested in. I recommend it! I am also glad its free. Thank you for providing this! I highly recommend.

Cates Closet Boutique
United States
Over 4 years using the app