Peek! ‑ Better Replay & Survey , 2,603 reviews

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
    2.2K
  • 11% of ratings are 4 stars
    296
  • 2% of ratings are 3 stars
    64
  • 0% of ratings are 2 stars
    11
  • 2% of ratings are 1 stars
    44
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

September 23, 2019

Very useful app. and its free. I can check all the customers behavior. Thanks Love this app!!!!!

GTU Furniture
United States
Over 4 years using the app
October 31, 2019

Just started using app blows away heat mapping this is awesome product highly recommend to all store owners

USA Service Animal Registration
United States
Over 4 years using the app
March 28, 2019

This is absolutely phenomenal! I was highly skeptical that something like this exist until I opened up my landing page on my phone and did a quick session and closed the window... I refreshed the dashboard on Better RePlay and there it was! EXACTLY WHAT I NEEDED <3 I'm so glad I caught this app early on before they start charging for it!

It's Our Thing
United States
Over 4 years using the app
May 20, 2020

Wonderful app, free and easy to use! Helps me track customer journey much better! Great experience!

Loviletters
Latvia
Over 4 years using the app
August 30, 2019

Just installed. Exciting functionality. I am sure this will help serve customers better. Instant view to the pages that confuse customers

Elegant Lighting
Australia
About 4 years using the app
Edited October 13, 2019

Appena installata e testata. sembra funzionare bene, vediamo nel lungo periodo ma sembra promettere bene!

kashop.it
Italy
About 4 years using the app
June 9, 2019

This is a good app for a free version. I still wonder why my customers leave but I have found issues with my website, so it's helpful.

Monarch Graphics & Design
United States
Almost 4 years using the app
September 15, 2019

muy buena aplicacion muy buena aplicacion muy buena aplicacion muy buena aplicacion muy buena aplicacion

acmoladesign
Spain
Almost 4 years using the app
May 6, 2019

I didn't know I needed this, until I added the app. So cool how you can view the sessions. Just downloaded and already working perfectly! Thanks!

Tea and Becky
United States
Almost 4 years using the app
May 21, 2020

Very simple and easy to use, most importantly it is free. I can analyze how my customer navigate my online shop

Mochic
United Kingdom
Almost 4 years using the app
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