Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

January 10, 2020

Great app so far to track conversions. Would recommend to anyone interested in improving conversions.

International Images
United States
26 days using the app
March 6, 2021

All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us.

Hector and Bone
United Kingdom
About 1 year using the app
Edited September 28, 2019

Must have app!! Understand your customers easily and get feedback on each visit with session recording.

ahlastore2019
Algeria
26 days using the app
November 16, 2020

Really like this app! Comes in very handy to see what your customers are doing and how to improve this.

Meubelen Robbrecht
Belgium
26 days using the app
June 15, 2020

great app, happy that i find replay live sessions - it will defo help to optimize my store and higher my conversion rate. THANKS

Fckerwear™
United States
26 days using the app
December 15, 2019

A bit confusing at the beginning because couldn't find where to find what customers are seeing.
But now I got it.
You get the see a replay VIDEO of the customers journey on your site.
Very helpful and FREE !! HURRAY

8PortsCharger
Belgium
26 days using the app
March 30, 2023

Peek! is a very good app. It enabled me to understand more about my customers. Customer support was also great. I highly recommend.

Bounce House for Sale
Canada
26 days using the app
December 14, 2022

So far I'm really liking what I see. The metrics will be extremely helpful. Thank you for all the help

Desert Rose Escapes
United States
26 days using the app
May 19, 2021

Nice App to analyse customer search or interest.Try to add heat map as soon as possible. install it and use it.

Its Clover
India
About 1 year using the app
June 28, 2021

Customer service is good. Free Plan provides many features to start. It would be better if pricing plans are more clearly described.

upKnots
Canada
26 days using the app