Reviews (2,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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so far so good. this app gives you a lot of insight why customers are leaving your store. Hope next features include tips to optimize and more analytics on abandoning. Great job guys
I do this app to see how customers act on my store. Great for evaluating what works and what doesn't. Would recommend to absolutely everyone. Thanks to the team, truly appreciated!
Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.
good one rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Yep, totally does what is advertised. I will test out a personal session or two over VPN and see how much gets recorded. If this app doesn't show to be recording personal data or payment/other sensitive forms, it'll surely deserve its due praise. Great for a free app. I may sell to European customers so I wanna respect GDPR, you know? Thanks for providing this. I respect privacy of customers.
I like what this app does and how it works. It would be great if down the track, we could upgrade and see a longer recording :)
good.
I got to see customer activities on my page. I got to see where my store needs improvement. though cannot delete recordings which I don't need. but 5 star on this app as it gives you what you need and its free!
Simple to use great app. Helps with Fraud detection as well for my team and I. Def gets our recommendations
My first time to use this kind of app. it is good the know that what have the customer did. I am still trying. will give a feedback after that.