Reviews (2,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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Great app! I added it today and have already found three things I need to change to help with the customer navigation experience. Thanks!
i started today to use this app but i allready find it so interesting and helpfull. keep on the good work
This app works in the free version. I was instantly able to see how my visitors behaved on the website. No fuss. Thank you guys for a nice app. https://myshittybackpack.com/
I think it's an amazing app so far. I got to try it and I actually saw a recorded video of myself navigating my site. So cool!
Great app!!! I use it to survey how do I develop my website. And important!! it' s free for a new starter website.
It's really amazing to use Better Replay.
You can understand how user surfing your website, which products they are looking.
It's really helpful to increase understanding of your most loved product.
I am trying this app. I like the app. It shows you what yours customers are doing.
It helps to see customer behaviour and gives you some ideas about what they are looking for. sometimes it records your own session of your own location too which annoying but still it's very helpful.
Just installed. Good app. interesting and very useful. Hope this will improve my store's conversion rate.
This is a useful tool. It's great you can skip idle time because some people spend 15 minutes on the site (usually because they walk away and come back later) and I don't have to fast forward anything. Just remember that what you see in playback does mask some things or not show entire pages (checkout) so it's not a problem with your store, it's just how it is delivered which is covered in FAQ. Good app!