Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited April 19, 2020

This app is the powerful tools for sales conversion. This app is what i need all along, this is the real behaviour monitering.

The Royaleum Trades
Singapore
22 days using the app
July 27, 2019

you Guys are awesome..
Good work that too for free!!!
This app extremely helps to spy on our own store and know customer behaviour
Kudos to entire team

Infinity Rays
India
22 days using the app
January 2, 2020

great app, to track your visitors and know their Psychology and interests.
Really Great, MUST HAVE!!!

Olivecase.com
India
22 days using the app
April 14, 2021

I love this app. It lets me know what items my customers are in love with. I also that it is free to use.

intensity-hair-co
United States
22 days using the app
July 13, 2020

Can record but the time is short, is it right?Simple function, I like it very much Recommended for novices

car fix tool-Xhorse
China
About 1 year using the app
Edited June 30, 2020

This app is great for understanding my customers and is boosting my productivity by knowing what are they looking for and what is stoping them in the first place from converting!a

Neck-Mate™
United Kingdom
22 days using the app
May 31, 2020

Which customer is logged in is not an option not sure why.but overall cool add on if you want to analyze the work

Gonaturalista.com - Natural wine delivery in Thailand
Thailand
Over 1 year using the app
October 15, 2019

Very good app, it helped me a lot to understand customer behavior in my site and change things to increase conversion.

look-z
Brazil
22 days using the app
Edited September 8, 2019

Very helpfull! I can see now what my customers are looking for or missing something. I can see what works do i need to do with my shop!

Pass1on
Lithuania
22 days using the app
Edited November 3, 2020

Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.

FACEMASKER AUSTRALIA
Australia
About 1 year using the app
CartKit replied October 1, 2020

Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages.

We'll continue trying other methods to reach you.