Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

July 27, 2023

Good customer service so far! They're making it easy to get started, and it's been intuitive to get going.

Wall of Venus
United States
22 days using the app
Edited November 3, 2020

Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.

FACEMASKER AUSTRALIA
Australia
About 1 year using the app
CartKit replied October 1, 2020

Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages.

We'll continue trying other methods to reach you.

Edited October 22, 2019

i love this app, it was unavailable a few days and i really missed it. it helps me keep record of what my customers do. its perfect

Toothlet
Spain
22 days using the app
Edited October 27, 2019

A Bit Choppy And I Mean Just A Bit, Otherwise Crazy Good. Can't Believe something free works this well.

Loja Visions
Brazil
22 days using the app
Edited June 29, 2020

this app is a huge help, i can track my customers and see where i need to improve. great app definitely recommended

Hypecollab
France
22 days using the app
Edited December 18, 2019

HE feudal policy having obtained thus stir, the few countries that had not [as above] gone ... that tenures, were not brought into England by the Canqutror,

Strongestability
China
22 days using the app
June 10, 2020

Best app. Do you want a app record customer? This is best of app. It't very clearly, professional...

armmstore
United States
22 days using the app
July 4, 2020

I am going to use this app to gain insights on how my customers shop on my site so I can improve my website. I will leave more review once I use it. The best thing is FREE...............................................

Urban Fashion King
United Kingdom
21 days using the app
December 7, 2019

It is a wonderful app. I would say a must have. It gives you an idea of how your customers are navigating through your store. It helps understand what mistakes you're doing and what is the pattern of your customers behaviour.

Game & Pro
United Kingdom
21 days using the app
August 3, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Luxury Hair
China
21 days using the app