Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

July 4, 2020

I am going to use this app to gain insights on how my customers shop on my site so I can improve my website. I will leave more review once I use it. The best thing is FREE...............................................

Urban Fashion King
United Kingdom
21 days using the app
December 7, 2019

It is a wonderful app. I would say a must have. It gives you an idea of how your customers are navigating through your store. It helps understand what mistakes you're doing and what is the pattern of your customers behaviour.

Game & Pro
United Kingdom
21 days using the app
August 3, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Luxury Hair
China
21 days using the app
June 19, 2020

Recordings are super smooth! Great software & its free to use. Doesn't get any better than this. Thanks!

Luxeior
Singapore
21 days using the app
September 24, 2020

a must app if are in to ecommerce. This is an excellent app to see what exactly is your customers doing on ur website. Kudos to the team to make this app free, this is really a great support.

Nashaya International Fashion
United Arab Emirates
21 days using the app
Edited September 7, 2019

I wanted to use this app to see where customers were going on my website. The app misses some of the website visits, but overall it's great.

Shop In Camille's Closet
United States
12 months using the app
December 20, 2019

great app. only if more features are available such as ip address of customer can be found. Keep it free!

Lovewarming
Singapore
21 days using the app
Edited April 28, 2020

The App seems legit, and looks to be better than the other paid app that does a similar job. Time will tell - i will make sure to come back and adjust my review accordingly

Choppn' Knives
Greece
21 days using the app
June 13, 2020

i love this app i can see everything this really enables you to catch and correct so many things or just insite provide better service this is wonderful great job keep it up

sportnfit
United States
21 days using the app
Edited October 17, 2019

Awesome insight! Easy to customize in terms of how you replay the session like skipping idle time and more.

Mighty Paw
United States
21 days using the app