Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

June 19, 2020

Recordings are super smooth! Great software & its free to use. Doesn't get any better than this. Thanks!

Luxeior
Singapore
21 days using the app
September 24, 2020

a must app if are in to ecommerce. This is an excellent app to see what exactly is your customers doing on ur website. Kudos to the team to make this app free, this is really a great support.

Nashaya International Fashion
United Arab Emirates
21 days using the app
Edited September 7, 2019

I wanted to use this app to see where customers were going on my website. The app misses some of the website visits, but overall it's great.

Shop In Camille's Closet
United States
12 months using the app
December 20, 2019

great app. only if more features are available such as ip address of customer can be found. Keep it free!

Lovewarming
Singapore
21 days using the app
Edited April 28, 2020

The App seems legit, and looks to be better than the other paid app that does a similar job. Time will tell - i will make sure to come back and adjust my review accordingly

Choppn' Knives
Greece
21 days using the app
June 13, 2020

i love this app i can see everything this really enables you to catch and correct so many things or just insite provide better service this is wonderful great job keep it up

sportnfit
United States
21 days using the app
Edited October 17, 2019

Awesome insight! Easy to customize in terms of how you replay the session like skipping idle time and more.

Mighty Paw
United States
21 days using the app
April 21, 2020

great app! really usefull. i can't believe how much it helped me to improve my online store. I think it should be in every store

General Products Roma
Italy
21 days using the app
November 5, 2019

It seems very good at a first glance, I'll try it and see if it works as promised.
Easy to use and friendly!

s-lope
Italy
12 months using the app
September 2, 2019

So far so good, LOVE the idea, just need the video to play properly but overall im happy to have this handy tool

Eileen’s Love
Australia
12 months using the app